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No. 9528611
United States Court of Appeals for the Ninth Circuit
Paulina Buhagiar v. Wells Fargo Bank, N.A.
No. 9528611 · Decided June 11, 2024
No. 9528611·Ninth Circuit · 2024·
FlawFinder last updated this page Apr. 2, 2026
Case Details
Court
United States Court of Appeals for the Ninth Circuit
Decided
June 11, 2024
Citation
No. 9528611
Disposition
See opinion text.
Full Opinion
NOT FOR PUBLICATION FILED
UNITED STATES COURT OF APPEALS JUN 11 2024
MOLLY C. DWYER, CLERK
U.S. COURT OF APPEALS
FOR THE NINTH CIRCUIT
PAULINA BUHAGIAR, No. 22-16232
Plaintiff-Appellant, D.C. No. 2:19-cv-05761-JJT
v.
MEMORANDUM*
WELLS FARGO BANK, N.A.,
Defendant-Appellee.
Appeal from the United States District Court
for the District of Arizona
John Joseph Tuchi, District Judge, Presiding
Submitted June 11, 2024**
Before: WALLACE, FERNANDEZ, SILVERMAN, Circuit Judges,
Plaintiff-Appellant Paulina Buhagiar appeals pro se from the district court’s
order granting summary judgment to Wells Fargo Bank, N.A. (Wells Fargo) on her
claims of discrimination and retaliation pursuant to (i) Title VII of the Civil Rights
Act of 1964 (Title VII), 42 U.S.C. § 2000e et seq., (ii) 42 U.S.C. § 1981, and (iii)
*
This disposition is not appropriate for publication and is not precedent
except as provided by Ninth Circuit Rule 36-3.
**
The panel unanimously concludes this case is suitable for decision
without oral argument. See Fed. R. App. P. 34(a)(2).
the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq., as well as
her claim of intentional infliction of emotional distress (IIED).1 We have
jurisdiction pursuant to 28 U.S.C. § 1291.
We review a district court’s grant of summary judgment de novo “to
determine whether, viewing all evidence in the light most favorable to the
nonmoving party, there are any genuine issues of material fact and whether the
district court correctly applied the relevant substantive law.” Whitman v. Mineta,
541 F.3d 929, 931 (9th Cir. 2008).
As the parties are familiar with the factual and procedural history of this
case, we need not recount it here. We affirm.
1. Ineffective assistance of counsel. On appeal, Buhagiar requests that
1
In her Notice of Appeal, Buhagiar indicated that she was also appealing Wells
Fargo’s original Bill of Costs. After Buhagiar filed her Notice of Appeal, the
district court entered a Judgment on Taxation of Costs against Buhagiar for
$1, 931.15 based on Wells Fargo’s revised Bill of Costs. Generally, “a party may
demand judicial review of a cost award only if such party has filed a proper motion
within the [seven]-day period specified in [Federal] Rule [of Civil Procedure]
54(d)(1).” Walker v. California, 200 F.3d 624, 626 (9th Cir. 1999). Buhagiar did
not file a response or objections to either Bill of Costs. While this court has
discretion to consider a challenge to the cost award notwithstanding the waiver, see
id., on appeal Buhagiar has not cited any authority or made any argument as to
why the Judgment on Taxation of Costs is improper. Accordingly, we conclude
this argument is waived. See, e.g., United States v. Graf, 610 F.3d 1148, 1166 (9th
Cir. 2010) (“Arguments made in passing and not supported by citations to the
record or to case authority are generally deemed waived.”); Fed. R. App. P.
28(a)(8)(A) (“The appellant’s brief must contain . . . the argument, which must
contain . . . appellant’s contentions and the reasons for them, with citations to the
authorities and parts of the record on which the appellant relies[.]”).
2
the panel “review and set aside the judgment and ruling of the lower court based on
the mishandling of [her] case by [her] previous lawyer.” We understand Buhagiar
to be making an ineffective assistance of counsel argument. “Generally, a plaintiff
in a civil case has no right to effective assistance of counsel.” Nicholson v.
Rushen, 767 F.2d 1426, 1427 (9th Cir. 1985). “This rule is based on the
presumption that, unless the indigent litigant may lose his physical liberty if he
loses the litigation, there is generally no right to counsel in a civil case.” Id.
Accordingly, we conclude that Buhagiar is not entitled to reversal of the district
court’s summary judgment based on ineffective assistance of counsel grounds.
2. Discrimination claims. The district court properly granted summary
judgment to Wells Fargo on Buhagiar’s discrimination claims under Title VII,
§ 1981, and the ADA.
We first turn to the Title VII and § 1981 discrimination claims. Under Title
VII, an employer may not “discriminate against an individual with respect to [her]
. . . terms, conditions, or privileges of employment because of her race, color,
religion, sex, or national origin.” 42 U.S.C. § 2000e-2(a). Similarly, § 1981
prohibits racial discrimination in the “benefits, privileges, terms, and conditions”
of employment. 42 U.S.C. § 1981(b). “When analyzing § 1981 claims, we apply
the same legal principles as those applicable in a Title VII disparate treatment
case.” Surrell v. California Water Serv. Co., 518 F.3d 1097, 1103 (9th Cir. 2008)
3
(internal quotation marks and citation omitted).
“Typically, we apply the familiar McDonnell Douglas burden shifting
framework for Title VII and § 1981 claims.” Id. at 1105. Under the McDonnell
burden-shifting framework, the plaintiff must show that “(1) the plaintiff belongs
to a protected class, (2) he was performing according to his employer’s legitimate
expectations, (3) he suffered an adverse employment action, and (4) similarly
situated employees were treated more favorably, or other circumstances
surrounding the adverse employment action give rise to an inference of
discrimination.” Reynaga v. Roseburg Forest Prod., 847 F.3d 678, 691 (9th Cir.
2017). “[W]hen the plaintiff demonstrates his prima facie case, the burden shifts to
the defendant to provide a legitimate, non-discriminatory reason for the adverse
employment action.” Id. “If the defendant meets this burden, then the plaintiff
must then raise a triable issue of material fact as to whether the defendant’s
proffered reasons . . . are mere pretext for unlawful discrimination.” Id. (internal
quotation marks and citation omitted).
Since the parties do not dispute that Buhagiar is part of a protected class
based on her race or that she suffered an adverse employment action when she was
terminated, we focus our analysis on whether she was performing according to
Wells Fargo’s legitimate expectations. In arguing that she was performing her job
adequately, Buhagiar relies on the fact that she advanced from Operations
4
Processor 2 to Operations Processor 3, which she refers to as a promotion to a
higher-level position, and that she did not have any “poor performance write-ups”
or issues with behavior or tardiness when she was in the role of Operations
Processor 2. But such evidence has no bearing on how she was performing in her
role as Operations Processor 3. Indeed, as the district court observed, fatal to
Buhagiar’s prima facie Title VII and § 1981 discrimination claims is that Badon,
her former supervisor, testified that Buhagiar made substantial errors and failed to
improve with instruction in her position as Operations Processor 3; Badon’s log
reflects Buhagiar’s performance deficiencies. In light of Badon’s log documenting
Buhagiar’s subpar performance, Buhagiar’s belief that she was performing well is
not sufficient to create a genuine dispute of material fact.2 See Bradley v.
Harcourt, Brace & Co., 104 F.3d 267, 270 (9th Cir. 1996) (“However, an
employee’s subjective personal judgments of her competence alone do not raise a
genuine issue of material fact.”). Therefore, we conclude that the district court
properly granted summary judgment to Wells Fargo on the Title VII and § 1981
discrimination claims.
2
Since Buhagiar fails to create a genuine dispute of fact as to whether she was
performing satisfactorily in her role as Operation Processor 3, we need not
consider whether her placement on “mail room duty” was an adverse action or
whether the lack of assigning Buhagiar’s coworker, who also exhibited
performance issues, to “mail room duty” satisfied the “similarly situated”
requirement.
5
Next, we turn to the ADA discrimination claim. “To set forth a prima facie
disability discrimination claim [under the ADA], a plaintiff must establish that: (1)
he is disabled within the meaning of the ADA; (2) he is qualified (i.e., able to
perform the essential functions of the job with or without reasonable
accommodation); and (3) the employer terminated him because of his disability.”
Nunies v. HIE Holdings, Inc., 908 F.3d 428, 433 (9th Cir. 2018), citing Snead v.
Metro. Prop. & Cas. Ins. Co., 237 F.3d 1080, 1087 (9th Cir. 2001). “Under the
ADA an employee is considered disabled if he is regarded by his employer as
having a physical or mental impairment that substantially limits one or more major
life activities.” Josephs v. Pac. Bell, 443 F.3d 1050, 1062 (9th Cir. 2006), citing
42 U.S.C. § 12102(1)(A) & (C).
Taking the evidence in the light most favorable to Buhagiar, we conclude
that the record does not support an inference that Wells Fargo perceived Buhagiar
as disabled under the ADA.3 Buhagiar did not notify Wells Fargo of any disability
or need for disability-related accommodations under the ADA. Although Buhagiar
sent a Return to Work Release to Badon from the hospital, the Release provides no
restrictions with respect to Buhagiar’s return to work. When Badon asked how
Buhagiar was feeling following the hospitalization, Buhagiar informed Badon that
3
Given that we conclude that Wells Fargo did not perceive Buhagiar as disabled,
we need not address whether Buhagiar is qualified to perform the job or whether
she was terminated because of her alleged disability.
6
she was “still sick” and did not indicate that she may have a disability. Therefore,
we conclude that the district court did not err in granting summary judgment to
Wells Fargo on Buhagiar’s ADA discrimination claim.
3. Retaliation claims. The district court properly granted summary
judgment to Wells Fargo on Buhagiar’s retaliation claims under Title VII, § 1981,
and the ADA.
Title VII makes it unlawful “for an employer to discriminate against any of
[its] employees . . . because [she] has opposed any practice.” Surrell, 518 F.3d at
1107, quoting 42 U.S.C. § 2000e–3(a). Retaliation claims are also actionable
under § 1981 and the ADA. See Manatt v. Bank of Am., NA, 339 F.3d 792, 795
(9th Cir. 2003) (section 1981 retaliation claims); T.B. ex rel. Brenneise v. San
Diego Unified Sch. Dist., 806 F.3d 451, 473 (9th Cir. 2015) (ADA retaliation
claims). “To establish a prima facie case of retaliation, a plaintiff must prove
(1) she engaged in a protected activity; (2) she suffered an adverse employment
action; and (3) there was a causal connection between the two.” Surrell, 518 F.3d
at 1108. “The burdens of persuasion and proof are the same as those in
McDonnell.” Ruggles v. California Polytechnic State Univ., 797 F.2d 782, 784–85
(9th Cir. 1986).
The district court considered Buhagiar’s assignment to mailroom duties and
her termination, and concluded that Buhagiar’s retaliation claims arising out of
7
both adverse employment actions failed as a matter of law. For her Title VII and
§ 1981 retaliation claims arising out of assignment to mailroom duties, the district
court determined that Buhagiar made a prima facie case of retaliation based on
temporal proximity; she was assigned to mailroom duties within a day of
complaining to Richardson. At the next stage of the McDonell framework,
however, the district court properly concluded that Wells Fargo articulated a
legitimate, non-discriminatory reason for assigning Buhagiar to process mail: she
was making substantial errors when performing other job duties. Buhagiar failed
to show that Wells Fargo’s reason was pretextual. See Curley v. City of N. Las
Vegas, 772 F.3d 629, 634 (9th Cir. 2014) (“The timing . . . does nothing to refute
the [employer’s] legitimate explanations for the adverse employment action,
making summary judgment appropriate even if [plaintiff] has established a prima
facie case.”). As for Buhagiar’s ADA retaliation claim arising out of assignment to
mailroom duties, the district court properly determined that she could not make a
prima facie case because her hospitalization occurred after she was assigned.
With respect to the second adverse employment action—Buhagiar’s
termination—the district court concluded that Buhagiar did not establish a prima
facie Title VII or § 1981 retaliation claim because she could not show a causal
nexus as Buhagiar was terminated roughly nine months after complaining to
Richardson. The district court’s determination that such a lapse of time, without
8
more, does not support an inference of retaliation is consistent with our precedent.
See Villiarimo, 281 F.3d 1054, 1065 (9th Cir. 2002) (“[I]n order to support an
inference of retaliatory motive, the termination must have occurred fairly soon
after the employee’s protected expression.” (internal quotation marks and citation
omitted)). The district court further concluded that Buhagiar could not make a
prima face ADA retaliation claim because she never requested accommodation
from Wells Fargo for a disability or medical issue. As we already discussed,
Buhagiar’s allegation that she requested reasonable accommodations after her
hospital visit is unsupported by the record. Without Buhagiar making a request
under the ADA, it logically follows that Buhagiar cannot show that any subsequent
action by Wells Fargo was in retaliation for protected activity under the ADA.
The district court’s summary judgment to Wells Fargo on the Title VII,
§ 1981, and ADA retaliation claims was proper.
4. IIED claim. The district court properly granted summary judgment to
Wells Fargo on Buhagiar’s IIED claim. To prevail on a claim for IIED under
Arizona law, a plaintiff must prove: (1) that the defendant committed “extreme”
and “outrageous” conduct; (2) that the defendant intended to cause emotional
distress or recklessly disregarded the near certainty that such distress would result
from his conduct; and (3) that severe emotional distress occurred as a result of the
defendant’s conduct. Citizen Publ’g Co. v. Miller, 115 P.3d 107, 110 (Ariz. 2005),
9
quoting Ford v. Revlon, Inc., 734 P.2d 580, 585 (1987). “The trial court
determines whether the acts at issue are sufficiently outrageous to state a claim for
relief; however, if reasonable minds could differ about whether the conduct is
sufficiently outrageous, the issue should be decided by a jury.” Johnson v.
McDonald, 3 P.3d 1075, 1080 (Ariz. Ct. App. 1999).
Buhagiar’s IIED claim arises out of her allegations that (i) she was subject to
humiliation from her co-workers and supervisor; (ii) she was demoted to mailroom
duties after complaining; (iii) Wells Fargo ignored the adverse effects the working
conditions were having on her and; (iv) she was not directed to the proper channels
to receive accommodations after her hospitalization. “[I]t is extremely rare to find
conduct in the employment context that will rise to the level of outrageousness
necessary to provide a basis for recovery for the tort of intentional infliction of
emotional distress.” Mintz v. Bell Atl. Sys. Leasing Int’l, Inc., 905 P.2d 559, 563
(Ariz. Ct. App. 1995). Even accepting as true all of Buhagiar’s allegations, it
cannot be said Wells Fargo’s conduct “go[es] beyond all possible bounds of
decency, and [would] be regarded as atrocious and utterly intolerable in a civilized
community.” Johnson, 3 P.3d at 1080 (internal quotation marks and citation
omitted).
Accordingly, the district court properly granted summary judgment to Wells
Fargo on Buhagiar’s IIED claim.
10
AFFIRMED.
11
Plain English Summary
NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS JUN 11 2024 MOLLY C.
Key Points
01NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS JUN 11 2024 MOLLY C.
02COURT OF APPEALS FOR THE NINTH CIRCUIT PAULINA BUHAGIAR, No.
03(Wells Fargo) on her claims of discrimination and retaliation pursuant to (i) Title VII of the Civil Rights Act of 1964 (Title VII), 42 U.S.C.
04§ 1981, and (iii) * This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3.
Frequently Asked Questions
NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS JUN 11 2024 MOLLY C.
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