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No. 10266385
United States Court of Appeals for the Ninth Circuit
Gemma Riser v. Central Portfolio Control, Inc.
No. 10266385 · Decided November 7, 2024
No. 10266385·Ninth Circuit · 2024·
FlawFinder last updated this page Apr. 2, 2026
Case Details
Court
United States Court of Appeals for the Ninth Circuit
Decided
November 7, 2024
Citation
No. 10266385
Disposition
See opinion text.
Full Opinion
NOT FOR PUBLICATION FILED
UNITED STATES COURT OF APPEALS NOV 7 2024
MOLLY C. DWYER, CLERK
U.S. COURT OF APPEALS
FOR THE NINTH CIRCUIT
GEMMA RISER, No. 23-35502
Plaintiff-Appellant, D.C. No. 3:21-cv-05238-LK
v.
MEMORANDUM*
CENTRAL PORTFOLIO CONTROL, INC.,
a Minnesota Corporation and Collection
Agency; TRANS UNION, LLC, a Delaware
Limited Liability Company,
Defendants-Appellees,
and
EXPERIAN INFORMATION SOLUTIONS,
INC., an Ohio corporation; EQUIFAX
INFORMATION SERVICES, LLC, a
Georgia Limited Liability Company,
Defendants.
Appeal from the United States District Court
for the Western District of Washington
Lauren J. King, District Judge, Presiding
Argued and Submitted October 25, 2024
Portland, Oregon
*
This disposition is not appropriate for publication and is not precedent
except as provided by Ninth Circuit Rule 36-3.
Before: LEE, VANDYKE, and H.A. THOMAS, Circuit Judges.
Gemma Riser appeals the district court’s orders granting judgment on the
pleadings for Trans Union and summary judgment for Central Portfolio. Our
jurisdiction arises under 28 U.S.C. § 1291. We review de novo a district court’s
order granting a motion for judgment on the pleadings, Parker v. Cnty. of Riverside,
78 F.4th 1109, 1112 (9th Cir. 2023), and summary judgment, Karuk Tribe of Cal. v.
U.S. Forest Serv., 681 F.3d 1006, 1017 (9th Cir. 2012) (en banc). We affirm the
order granting judgment on the pleadings for Trans Union, but we vacate and remand
the summary judgment order for Central Portfolio.
As the parties know the facts at issue in this case, we do not restate them here.
1. Riser fails to state a claim against Trans Union. She argues Trans Union’s
inclusion of the $2,790.37 debt on her credit report violated sections 1681(e) and
1681(i) of the Fair Credit Reporting Act (FCRA). We disagree. We have recognized
that credit reporting agencies like Trans Union have a more limited duty to
investigate the validity of a debt. See Carvalho v. Equifax Info. Servs., LLC, 629
F.3d 876, 892 (9th Cir. 2009); see also Gross v. CitiMortgage, Inc., 33 F.4th 1246,
1253 (9th Cir. 2022). We thus have held that a plaintiff must make a prima facie
case showing that the inaccuracy in the agency’s credit reporting does not result from
an available legal defense to the reported debt. See id. at 1251. Here, Riser’s
pleadings demonstrate she has not made that required showing. She argues that
2
Trans Union’s credit reporting contained an inaccuracy because various Washington
state laws absolved her of the $2,790.37 debt. The claim that state law absolves
Riser of the debt necessarily raises a legal defense, which Trans Union is not required
to resolve. See Carvalho, 629 F.3d at 892 (“[D]etermining whether the consumer
has a valid defense ‘is a question for a court to resolve in a suit against the [creditor,]
not a job imposed upon consumer reporting agencies by the FCRA.’”) (internal
citation omitted). The district court thus correctly dismissed her FCRA claim against
Trans Union.
2. Genuine issues of material fact surrounding Riser’s liability for the debt
preclude summary judgment of her claims against Central Portfolio. The district
court correctly stated that Riser’s Fair Debt Collection Practices Act (FDCPA),
Washington Consumer Protection Act (WCPA), and Washington tort of outrage
claims all fail if Riser personally owed the $2,790.37 debt. Riser argues that she did
not owe the debt because Washington law generally forbids a healthcare provider
from directly billing a Medicaid client for covered services even if the provider has
not received payment from the federal government. Wash. Admin. Code 182-502-
0160(4). But a healthcare provider can directly bill a Medicaid client who “refuse[s]
to complete and sign insurance forms, billing documents, or other forms necessary
for the provider to bill the third party insurance carrier for the service.” Wash.
Admin. Code 182-502-0160(6)(a)(ii); see also Wash. Admin. Code 182-501-
3
0200(9)(b).
We hold that factual questions remain regarding whether Riser personally
owed a debt to the hospital. Central Portfolio argues that the hospital could have
directly billed her because she refused to provide accurate information to process
her claim (e.g., date of birth, third-party insurance availability, accurate contact
information). The record, however, is unclear with respect to who is at fault for the
lack of accurate information that allegedly led to the denial of Riser’s claims.
The district court thus erred in granting Central Portfolio’s motion for
summary judgment against Riser’s FDCPA claim. And because we vacate and
remand summary judgment of the FDCPA claim, the district court must address the
viability of the state law claims. We remand them for the district to consider,
including, but not limited to, whether the FCRA preempts Riser’s state law claims.
We VACATE and REMAND the district court’s order granting summary
judgment in Central Portfolio’s favor. We AFFIRM in all other respects. The
parties shall bear their own costs of this appeal.
4
Plain English Summary
NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS NOV 7 2024 MOLLY C.
Key Points
01NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS NOV 7 2024 MOLLY C.
02MEMORANDUM* CENTRAL PORTFOLIO CONTROL, INC., a Minnesota Corporation and Collection Agency; TRANS UNION, LLC, a Delaware Limited Liability Company, Defendants-Appellees, and EXPERIAN INFORMATION SOLUTIONS, INC., an Ohio corporation; EQUIFAX
03King, District Judge, Presiding Argued and Submitted October 25, 2024 Portland, Oregon * This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3.
04Gemma Riser appeals the district court’s orders granting judgment on the pleadings for Trans Union and summary judgment for Central Portfolio.
Frequently Asked Questions
NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS NOV 7 2024 MOLLY C.
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