Plain-Language Summary

Virginia law authorizes the Department of Motor Vehicles to enter into agreements with other state, federal, or contractor agencies to handle customer service transactions. The Department can collect and remit transaction and processing fees, which are deposited into a special fund to cover departmental expenses. This facilitates efficient service delivery across government entities while managing associated costs.

Frequently Asked Questions

Yes, the Virginia DMV can partner with other state, federal, or contractor agencies to handle customer service transactions.

The DMV collects transaction fees required by the responsible agency or contractor, as well as a processing fee of $2 unless otherwise specified.

All fees collected are paid into the state treasury and set aside as a special fund to cover the Department's expenses.

Yes, the Department may retain a portion of the fees to help defray its costs, as specified in the agreement.