This law requires recreational vehicle manufacturers, distributors, and their branches in Virginia to clearly communicate warranty obligations to dealers and to fairly compensate dealers for warranty-related work. It specifies how compensation should be determined, including rules for pricing and adjustments. The law also outlines procedures for requesting increased compensation and sets certain provisions for model year 1992 and beyond.
They must specify in writing the dealer's obligations for warranty service, preparation, and delivery, and fairly compensate dealers for warranty parts and work.
Compensation must be at least equal to the amounts charged for similar nonwarranty retail services, excluding discounts and promotions, with provisions for requesting increases based on repair orders.
Yes, dealers can request increases in writing, based on 100 consecutive repair orders or a 90-day period, with adjustments as a percentage markup on parts.
The provisions regarding warranty parts compensation are effective for model year 1992 and subsequent years.