Plain-Language Summary

This law requires trailer manufacturers, distributors, and dealers in Virginia to clearly specify warranty obligations and ensure fair compensation for warranty work. It mandates written communication of dealer responsibilities and sets standards for warranty parts and service compensation, including procedures for requesting increases. The law also specifies that these provisions apply to model year 1992 and later models.

Frequently Asked Questions

They must specify in writing the dealer's warranty obligations and compensate dealers fairly for warranty parts, service, and diagnostic work.

Compensation must be at least equal to what the dealer charges retail customers for similar nonwarranty work, excluding discounts and promotions.

Yes, dealers can request increases in writing based on a set number of repair orders over a 90-day period, with increases expressed as a percentage markup.

The warranty parts compensation provisions are effective for model year 1992 and later models.