Virginia Code § 18.2-167.1 prohibits individuals, firms, or corporations from intercepting or monitoring telephone communications between their employees or agents and customers without proper notice. Exceptions exist if the monitored party is informed that monitoring may occur during employment. Violations are classified as a Class 4 misdemeanor, with certain authorized interceptions under law excluded.
Yes, but only if your employer provides notice that monitoring may occur during your employment. Without notice, such monitoring is unlawful.
Only if the customer has been informed that their calls may be monitored. Otherwise, it is illegal to intercept or monitor calls without consent.
Violating Virginia's law on call interception is a Class 4 misdemeanor, which can result in fines or other legal penalties.
Yes, the law does not apply to authorized wiretaps or interceptions conducted under specific legal provisions outlined in Chapter 6 of Title 19.2.