12.108 – CONSUMER INFORMATION AND COMPLAINTS. (a) The
Texas Finance Code § 12.108
Summary
This law requires the department to establish a system for handling consumer complaints efficiently. It mandates the maintenance of detailed records about complaints and ensures that information on complaint procedures is accessible to the public.
Department must act promptly on consumer complaints.
Records of complaints and investigations must be maintained.
Information on complaint procedures must be publicly available.
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In simple terms: Learn about Texas's CONSUMER INFORMATION AND COMPLAINTS. (a) The law, including definitions, penalties, and legal implications.. This means people must follow this rule, and breaking it can lead to criminal penalties.
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