Oregon Revised Statutes Chapter 403 § 403.135 — When

When blocking of information prohibited; confidential information; exemption from liability for supplying information to emergency service providers; when supplying information not required. (1) A provider may not block delivery or forwarding to a public safety answering point or a 9-8-8 coordinated crisis services system of location information, a call-back number or other identifying information related to an emergency call. (2) Automatic number identifications received by public safety answering points or a 9-8-8 coordinated crisis services system are confidential and are not subject to public disclosure unless and until an official report is written by the public or private safety agency and that agency does not withhold the telephone number under ORS 192.311 to 192.478 or other state and federal laws. The official report of a public safety answering point or a 9-8-8 coordinated crisis services system may not include nonpublished or nonlisted telephone numbers. The official report of a public or private safety agency may not include nonpublished or nonlisted telephone numbers. Nonpublished or nonlisted telephone numbers are not otherwise subject to public disclosure without the permission of the subscriber. (3) A provider is not subject to an action for civil damages for providing in good faith confidential or nonpublic information, including nonpublished and nonlisted subscriber information, to emergency and 9-8-8 services providers who are: (a) Responding to an emergency call; (b) Responding to emergency situations that involve the risk of death or serious physical harm to an individual, as provided in ORS 403.132; or (c) Notifying the public of an emergency. (4) Subsection (3) of this section does not compel a provider to provide nonpublished and nonlisted subscriber information directly to emergency or 9-8-8 services providers or law enforcement agencies prior to placement of an emergency call without process of law. (5) Subscriber information acquired by a 9-1-1 jurisdiction or the 9-8-8 coordinated crisis services system for the purpose of providing emergency communications services under ORS 403.105 to 403.250 or coordinated crisis services under ORS 430.626 to 430.628 is not subject to public disclosure and may not be used by other public agencies except: (a) To respond to an emergency call; (b) To respond to an emergency situation that involves the risk of death or serious physical harm to an individual, as provided in ORS 403.132; or (c) To notify the public of an emergency by utilizing an automated notification system if a provider has provided subscriber information to the 9-1-1 jurisdiction or emergency services provider. [Formerly 401.765; 2013 c.305 §2; 2014 c.29 §3; 2015 c.247 §11; 2021 c.617 §8; 2023 c.9 §26]