Policy Text
Upland Police Department
Policy Manual
CHIEF’S PREFACE
The Upland Police Department Policy Manual is reflective of our commitment to professionalism,
individual performance, and optimal service delivery. The content of the manual includes extensive
research of known best practices, subject matter expert consultation, review of emerging police
procedures, and lessons learned from past practices. Given the constant advancement of the
police profession, this is considered a living document requiring continual review, additions,
changes, and deletions. This manual provides an expectation guide for our personnel and the
public we serve. All employees are expected to become familiar with the manual, adhere to its
policies, and ensure that our professionalism reflects the Department's Core Values and Mission
Statement and the Law Enforcement Code of Ethics, all of which are incorporated into the Policy
Manual.
It would be impossible for any manual to provide regulation or guidance for every possible human
behavior or to predict every potential encounter. This manual does not alleviate an employee's
responsibility to apply independent analysis, sound judgment, and common sense in situations
to achieve positive outcomes. The complex and fluid nature of police work may require certain
situations to be evaluated by a supervisor for reconciliation with expected performance and/
or behavior. By using this policy manual as a guide along with professional judgment, human
decency, and a service mindset, we will earn the support of our community while honoring those
who have served and sacrificed in the name of the Upland Police Department.
Proud to Serve,
Marcelo Blanco
Chief of Police
Copyright Lexipol, LLC 2025/07/11, All Rights Reserved.
Published with permission by Upland Police DepartmentChief’s Preface - 1
Upland Police Department
Policy Manual
MISSION STATEMENT
The mission of the Upland Police Department is to maintain public order following established
ethical and constitutional guidelines, in partnership with the community to provide a safe and
peaceful environment for all.
Copyright Lexipol, LLC 2025/07/11, All Rights Reserved.
Published with permission by Upland Police DepartmentMission Statement - 2
Upland Police Department
Policy Manual
Table of Contents
Chief’s Preface .........................1
Mission Statement ........................2
Chapter 1 - Law Enforcement Role and Authority .............8
100 - Law Enforcement Code of Ethics .................9
101 - Law Enforcement Authority ..................10
102 - Chief Executive Officer ....................12
103 - Oath of Office .......................13
104 - Policy Manual .......................14
Chapter 2 - Organization and Administration ..............17
200 - Organizational Structure and Responsibility .............18
201 - Departmental Directives ...................21
202 - Emergency Management Plan .................22
203 - Training.........................23
204 - Electronic Mail ......................26
205 - Administrative Communications .................28
206 - Staffing Levels ......................29
207 - License to Carry a Firearm ..................30
208 - Retiree Concealed Firearms ..................37
Chapter 3 - General Operations ...................42
300 - Use of Force .......................43
301 - Critical Incident Review Team .................54
302 - Handcuffing and Restraints ..................57
303 - Control Devices and Techniques ................61
304 - Conducted Energy Device ...................67
305 - Officer-Involved Shootings and Deaths ...............73
306 - Firearms........................83
307 - Vehicle Pursuits ......................94
308 - Code Three Responses ...................105
309 - Canines........................108
310 - Domestic Violence .....................119
311 - Search and Seizure ....................127
312 - Temporary Custody of Juveniles ................129
313 - Senior and Disability Victimization ................140
314 - Discriminatory Harassment ..................156
315 - Child Abuse .......................162
316 - Missing Persons .....................170
317 - Public Alerts .......................176
318 - Victim and Witness Assistance .................183
319 - Hate Crimes .......................186
320 - Standards of Conduct ....................197
Copyright Lexipol, LLC 2025/07/11, All Rights Reserved.
Published with permission by Upland Police DepartmentTable of Contents - 3
Upland Police Department
Policy Manual
321 - Information Technology Use ..................204
322 - Department Use of Social Media ................208
323 - Report Preparation .....................211
324 - Media Relations .....................215
325 - Subpoenas and Court Appearances ...............218
326 - Reserve Officers .....................221
327 - Outside Agency Assistance ..................228
328 - Registered Offender Information ................230
329 - Major Incident Notification ..................232
330 - Death Investigation ....................234
331 - Identity Theft ......................238
332 - Private Persons Arrests ...................239
334 - Limited English Proficiency Services ...............241
335 - Mandatory Employer Notification ................248
336 - Chaplains ........................250
337 - Child and Dependent Adult Safety ................256
338 - Service Animals .....................260
339 - Volunteer Program .....................263
340 - Off-Duty Law Enforcement Actions ...............269
341 - Gun Violence Restraining Orders ................272
342 - Native American Graves Protection and Repatriation ..........278
343 - Community Relations ....................280
344 - Generative Artificial Intelligence Use ...............285
345 - ADA Compliance .....................289
Chapter 4 - Patrol Operations ...................298
400 - Patrol Function ......................299
401 - Bias-Based Policing ....................301
402 - Briefing Training .....................304
403 - Crime and Disaster Scene Integrity ...............305
404 - Crisis Response Unit ....................307
405 - Ride-Along Policy .....................320
406 - Hazardous Material Response .................324
407 - Hostage and Barricade Incidents ................326
408 - Response