Policy Text
University of California, San Francisco
Police Department General Orders
5.1 Criminal Investigations: Organization and Administration
5.1.6 Informing Crime Victims of Case Status (Issued: 6/25/07)
A. All persons who file a criminal complaint with the Police Department will be notified of
the status of their complaint by the investigating officer.
B. In cases where follow -up investigation is conducted either by patrol officers or
detectives, the investigating officers will keep the complainant advised of the status of the
case and note in the supplement al report times and dates of when contact was made with
the complainant. Detectives assigned a follow -up investigation will make every effort to
contact the complainant within seventy -two hours (weekends/holidays excluded).
Anytime there is a significan t change in the status of the case, the follow -up investigator
will contact the complainant within five business days to notify them of the change.
C. Prior to a case being closed, the investigating officer will make a final contact with the
complainant to advise them of the final disposition of the case.