Policy Text
University of California, San Francisco
Police Department General Orders
3.12 Grievance Procedures
3.12.1 Grievance Procedure (Revised: 1/10/22 )
It is the policy of the University to ensure that personnel receive fair and equitable treatment, to
provide personnel with an easily accessible procedure for expressing dissatisfaction and to foster
sound employee -supervisor relations through communication and ultimate reconciliation of
work -related problems. Personnel grievance procedures are established as a means of meeting
these policy objectives.
A. Definition
A gri evance is a dispute or complaint that the University has acted contrary to its policies
and procedures covered in the PPSM or its collective bargaining agreements regarding
terms and conditions of employment.
B. Collective Bargaining Agreements
The proced ures for the processes are governed and outlined in the following University
Policies and/or agreements:
1. Personnel Policies for Staff Members, Complaint Resolution , Section 70 (covers
non-represented personnel)
2. University of California and the FUPOA Agreement, Article 6 (covers police
officers only)
3. University of California and CX Agreement, Article 7 (covers public safety
dispatchers and clerical staff)
4. University of California and AFSCME Agreement, Article 9 (covers public safety
and health safety ambassadors ).
Personnel have the right to be represented at all levels of the grievance process by a
representative of their choice.
C. Non-represented Perso nnel
Personnel not covered under collective bargaining agreements will follow the procedure
outlined in the PPSM.