Policy Text
CATEGORY DATE ADOPTED LAST REVIEW NEXT REVIEW
3 01/24/2011 06/01/201 9 12/01/2020
TUSTIN POLICE DEPARTMENT
STANDARD OPERATING PROCEDURES
SS436 - Call Taker Response to Petty Theft (488) And Grand Theft (487 ) 1 SS436 CALL TAKER RESPONSE TO PETTY THEFT (488)
AND GRAND THEFT (487)
SS436.1 PURPOSE AND SCOPE
This procedure establishes guidelines for handling petty theft and grand theft calls.
SS436.1.2 ACCREDITATION STANDARDS
This procedure pertains to the following CALEA Standards: N/A
This procedure pertains to the following General Orders: §802
SS436.2 PROCEDURE
SS436.2.1 CALL TAKING
a) Ask the caller where the theft occurred. If the theft was from a vehicle, ask where the
vehicle was parked when the theft occurred and use that location for the CAD incident ;
b) Ask the caller when the crime occurred. If this is an in progress call, enter a call for
service as soon as possible usi ng the call type 488 (petty theft), 488V (petty theft from
vehicle), 487 (grand theft), or 487V (grand theft from vehicle) . If this is a report call
only, enter a call for service using the call type 488R , 488VR, 487R , or 487VR ;
c) Ask the caller what was taken ;
d) Ask the caller the approximate value of the items stolen. Anything over $ 950 is
considered a grand theft ;
e) Ask the caller if they have any suspect information. I f this is in progress , obtain as much
of a suspect description as possible ;
f) If this is in progress , obtain a direction of travel on the suspects ;
g) If the theft is from a vehicle , obtain a description of the vehicle including the license plate
number if known.
SS436.3.1 DISPATCHING THE CALL (IN PROGRESS)
a) Dispatch a minimum of two units to the call . One w ill make contact with the victim if
possible and one will do area checks for the suspect ;
b) If appropriate, BOLO the information to outside agencies.
SS436.3.2 DISPATCHING THE CALL (NOT IN PROGRESS)
Dispatch a Police Services Officer to th e call. If there is no PSO available, dispatch an officer.