Police Department Policy

TUSPD_SOP_SS0422_-_Call_Taker_Response_to_Susp_120132

Tustin PD

Policy Text
CATEGORY DATE ADOPTED LAST REVIEW NEXT REVIEW 3 01/24/2011 06/01/2019 12/01/2020 TUSTIN POLICE DEPARTMENT STANDARD OPERATING PROCEDURES SS422 - Call Taker Response to Suspicious Person(s) or Vehicles 1 SS422 CALL TAKER RESPONSE TO SUSPICIOUS PERSON(S) OR VEHICLES SS422.1 PURPOSE AND SCOPE This procedure establishes guidelines for handling suspicious person(s) or vehicle(s) calls. SS422.1.2 ACCREDITATION STANDARDS This procedure pertains to the following CALEA Standards: N/A This p rocedure pertains to the following General Orders: N/A SS422.2 PROCEDURE Alert citizens are important to kee ping our community safe. If the incident is important enough for the citizen to call the police, call takers should demonstrate conce rn while taking these calls. These types of call s often lead to the apprehension of individuals or prevention of se rious crime. SS422.2.1 CALL TAKING a) Ask the caller where the suspicious activity is occurring. Obtain address and/or street name(s). b) What exactly is happening that is suspicious? What are the subjects doing or why is the vehicle suspicious? c) Obtain a description of the subject(s) and/or vehicle(s) involved. d) If the caller is reporting a suspicious vehicle, ask if the vehicle is occupied. If so, by how many subjects? e) Ask how long the subject(s) or vehicle(s) have been there. f) Enter the call for service a s either 925 for a suspicious person, 925C for a suspicious occupied vehicle or 925V for a suspicious unoccupied vehicle. g) If the subjects leave the area prior to the officers’ arrival , obtain a direction of travel. SS422.3 DISPATCHING THE CALL a) Dispatch at least two officers to the location of the suspicious activity. b) If there is a vehicle involved and a license plate number is given, run the plate for wants and check for previous contacts in RMS.

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