Policy Text
CATEGORY DATE ADOPTED LAST REVIEW NEXT REVIEW
2 01/24/2011 06/01/201 9 06/01/20 20
TUSTIN POLICE DEPARTMENT
STANDARD OPERATING PROCEDURES
SS316 - Emergency Messages 1 SS316 EMERGENCY MESSAGES
SS316.1 PURPOSE AND SCOPE
The purpose of this procedure is to establish guidelines for notifying next -of-kin in cases of
death, serious injury or serious illness.
SS316.1. 1 ACCREDITATION STANDARDS
This p rocedure pertains to the following CALEA standards: 81.2.10 ; 81.2.1 1
This procedure pertains to the following General Order(s): §337
SS316.2 PROCEDURE
SS316.2.1 NOTIFICATIONS GENERALLY
Department members may deliver emergency messages or make death or injury/illness
notifications with the approval of a supervisor when other reasonable efforts from other
agencies or persons have been exhausted. In all notifications, these guidelines should be
followed:
a) Obtain as much information from the requesting party as may be necessary to answer
questions that may be asked by the person being notified;
b) Obtain the name and telephone number of the person the party being notified should
contact for additional information;
c) In appropriate situations, officers should offer the services of the Tustin Police Chaplain
Program;
d) Attempt to contact a third party w ho may act as a support to the person being notified;
e) Answer only those questions that can be answered with facts;
f) The notification shall be made in person if possible.
SS316.2.2 INJURY AND ILLNESS NOTIFICATIONS
Normally, a representative of the hosp ital administering aid to the injured or ill person should
make notification of the next -of-kin in situations involving hospitalized persons. However,
notification requests from a hospital will be honored when all other practical means have failed.