go-80.pdf

\n\n--- Page 1 ---\n\nTALLAHASSEE POLICE DEPARTMENT GENERAL ORDERS SUBJECT CopLogic ™ CHIEF OF POLICE Proudly Polici ng Since 1841 Signature on File Nationally Ac credited 1986 NUMBER ORIGINAL ISSUE CURRENT REVISION TOTAL PAGES 80 07/24/2015 03/11/2025 6 AUTHORITY/RELATED REFERENCES General Order 12, Radio Communications General Order 18, Criminal Investigations General Order 46, Rules of Conduct CIB-10, Case Management CIB-12, Follow-Up Investigations ACCREDITATION REFERENCES CALEA Chapter 82 KEY WORD INDEX Citizen Referral Protocols Procedure II Criteria for Use Procedure I Officer Responsibilities Procedure IV Required Information Procedure III Review of Reports Procedure V Supervisor/Investigator Responsibilities Procedure VI POLICY The Department shall utilize computer technology and established protocols to facilitate the deployment of police resources to calls for service while providing the ability for citizens to electronically file reports for low priority, delayed incidents. DEFINITIONS CopLogic : An Internet-based citizen self-reporting system for reporting suspicious ™ activities or documenting delayed, minor incidents where there is no evidence to collect or process.\n\n--- Page 2 ---\n\nTALLAHASSEE POLICE DEPARTMENT CopLogic Administrator: The member(s) designated by the Chief of Police or ™ designee to have oversight of CopLogic . ™ Second Party Verification: A post-input query of a teletype entry into FCIC/NCIC to ensure the entered information is complete, accurate, and valid, as mandated by FDLE. PROCEDURES I. CRITERIA FOR USE A. The Department shall identify specific report types to accept via CopLogic . ™ B. CopLogic shall not be offered or utilized when there is an emergency or ™ dangerous situation, or the: 1. Reported crime is in progress, 2. Reported crime involves an act of violence, 3. Suspect is on-scene or may be in the immediate area, 4. Reporting person is under the age of eighteen, 5. Incident occurred outside of the City of Tallahassee, 6. Crime scene needs to be processed or there is evidence to impound, 7. Victim or complainant requests the presence of a police officer, 8. Incident involves a firearm or other weapon (e.g., usage, possession, theft, discharge or display), 9. Incident is domestic violence, 10. Crime is theft of a motor vehicle, lost or stolen license plate (tag), or lost or stolen tag/decal, 11. Incident involves lost or stolen prescription medications, or 12. Accident reports which involve any injury, a hit and run, or property damage greater than $1,000. GENERAL ORDER 80 PAGE 2 of 6 COPLOGIC MARCH 11, 2025\n\n--- Page 3 ---\n\nTALLAHASSEE POLICE DEPARTMENT C. If not prohibited by the mandates of subsection B above, citizens may be referred to CopLogic for the following types of reports: ™ 1. Harassing or annoying telephone calls/texts/e-mails, 2. Lost property (e.g., credit card, wallet, cell phone), 3. Theft (if no forcible entry), 4. Shoplifting, 5. Scams, 6. Mail theft (i.e., theft of US mail from mailbox or mail receptacle), 7. Fraudulent use of a credit/debit card, 8. Forgery or use of fraudulent document, 9. Vandalism, 10. Vehicle burglary, 11. Childcare violation or violating the terms of a court order, 12. Accident Report which does not involve injury or property damage under $1000, 13. Identity Theft, 14. Violation of Injunction (No Imminent Danger), 15. Animal Complaints/Abuse (Animal Control Use Only), 16. DCF Exploitation of Elderly/Disabled Adult (DCF Only), 17. DCF Juvenile Report (DCF Only), or 18. DCF Elderly/Disabled Abuse/Neglect (DCF Only). II. CITIZEN REFERRAL PROTOCOLS A. Members should inform citizens CopLogic is an Internet-based citizen self- ™ reporting system which allows reporting persons to submit and print a copy of a police report. GENERAL ORDER 80 PAGE 3 of 6 COPLOGIC MARCH 11, 2025\n\n--- Page 4 ---\n\nTALLAHASSEE POLICE DEPARTMENT B. When referring this service to a citizen, members must first ensure the citizen has Internet access. C. Once Internet access is confirmed, the member shall direct the citizen to the Department’s website (http://www.talgov.com/tpd). 1. On the main page of the Department website is a tab labeled “Online Reporting.” 2. Once the tab is opened, select the link “Report an Incident” which directs the user to a menu of available reports and instructions on how to file the report. 3. The Online Crime Reporting web page has federal and state governmental agency links for citizens wishing to report Tax Fraud, Internet Scams, and Unemployment Fraud. 4. The direct link to the Online Crime Reporting web page is: http://www.talgov.com/publicsafety/tpd-onlinecrimereporting.aspx D. Citizens wishing to report a non-emergency traffic crash report via an online report can access the appropriate link under the Online Reporting Tab, Online Crime Reporting web page, or the Accident Report type in Coplogic.. E. Members should inform citizens wanting to report a suspicious incident or something out of the ordinary via CopLogic of the information below. ™ 1. Access and utilize CopLogic as if reporting a crime. ™ 2. Under the heading, “Please select the type of crime you wish to report,” choose the “SEE Something, SAY something, DO Something” option in the drop down box. 3. Citizens using this option: a. Do not have to provide a name or address, but b. Will have to provide an e-mail address. F. For complainants without Internet access or those who walk into the Department to file a report, members may suggest the use of the stand-alone computer terminal (CopLogic kiosk) located in the Department lobby. ™ GENERAL ORDER 80 PAGE 4 of 6 COPLOGIC MARCH 11, 2025\n\n--- Page 5 ---\n\nTALLAHASSEE POLICE DEPARTMENT III. REQUIRED INFORMATION Members are responsible for informing citizens wanting to utilize CopLogic that ™ when filing the report they must provide: A. The same identifying information (e.g., name, address, telephone number, date of birth) as when filing a report with a police officer, and B. A valid e-mail address to allow for follow-up correspondence with the Department and enable them to receive and print their report. IV. OFFICER RESPONSIBILITIES A. With the sole exception as listed in subsection B below, officers dispatched to a call for service shall not refer the complainant to CopLogic . ™ B. If an officer’s arrival to a call for service is delayed for reasons beyond the officer’s control (e.g., high call volume, critical incident) and the complainant is no longer able to take the time to file a report, the officer may offer a referral to CopLogic , but: ™ 1. The report type must meet the criteria set forth in subsection I B above, and 2. At no time will CopLogic be utilized when the complainant requests an ™ officer’s presence. V. REVIEW OF REPORTS A. CopLogic reports will be reviewed only by members assigned by the Chief of ™ Police or appointed designee. B. The approving member is responsible for reviewing the CopLogic reports in a ™ timely manner. Approved reports will be migrated into records management system through automation process. C. The CopLogic Administrator shall ensure reports contain adequate ™ information, recognizing the reports may be forwarded to outside agencies or used for future prosecution. D. If a citizen’s CopLogic report is misclassified (e.g., classified as lost property ™ when it should be theft), the CopLogic Administrator is authorized to reclassify ™ the report according to the elements of the offense/incident described by the citizen author. GENERAL ORDER 80 PAGE 5 of 6 COPLOGIC MARCH 11, 2025\n\n--- Page 6 ---\n\nTALLAHASSEE POLICE DEPARTMENT E. If an approved CopLogic report documents stolen/recovered property with a ™ serial number, the CopLogic Administrator shall: ™ 1. Contact the Consolidated Dispatch Center (CDA) teletype and take steps to ensure entry/removal of the property’s information from NCIC/FCIC, 2. Perform a second party verification (refer to General Order 12 [Radio Communications]), and 3. Complete