Policy Text
San Francisco Police Department 11.09
-. GENERAL ORDER Rev. 06/23/04
EMPLOYEE ASSISTANCE PROGRAMISTRESS UNIT
I. POLICY
A. PURPOSE. It is the policy of the San Francisco Police Department to maintain the
Employee Assistance Program (EAP) and Stress Unit for the purpose of providing
confidential services to members and their families in dealing with job-related and
personal problems.
B. COUNSELING. Staff are trained to assess problems and counsel the individual
and, when necessary, refer to appropriate professional resources. The Stress Unit
specializes in issues dealing with substance abuse and chemical dependency.
C RESOURCES TO SUPERVISORS. The Employee Assistance Program and the
Stress Unit are resources available to supervisors when dealing with a subordinate
who is experiencing a personal or job-related problem.
D. CONFIDENTIALITY. Staff members will maintain strict confidentiality as
mandated by law. In matters of substance abuse, staff members shall maintain
the confidentiality of the client as required by federal law.
E. COORDINATION/COMMUNITY RESOURCES. It is the responsibility of the
EAP to coordinate the Peer Support Program, the Psychological Professional Group
and other support resources. The EAP will also identifjl. community resources and
maintain liaison with other City Departments' Employee Assistance Programs.
11. PROCEDURES
A. CONTACTING THE EAP OR THE STRESS UNIT. To contact the Employee
Assistance Program or the Stress Unit during business hours, telephone the unit
directly. Telephone numbers are listed in the Department Telephone Directory. After
business hours, call the Operations Center.
References
DGO 2.02, Alcohol Use by Members
DGO 2.03, Drug Use by Members
DGO 8.04, Critical Incident Response Team
DGO 1 1.04, Peer Support Program