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City of Santa Monica Police Department Front Office Directives and Procedures Manual Rev. 11/01/2021 Darrick Jacob Chief of Police 03/31/14 Page 1 Santa Monica Police Department Front Office Directives and Procedures Manual 400 – Front Office Gene ral Guide lines ..................................................................... 3 FO 400-03-001 FRONT OFFICE – HOURS AND DUTIES OF PERSONNEL ............................... 3 FO 400-03-002 FRONT OFFICE -- RECEIVING PROPERTY ....................................................... 3 FO 400-09-001 WARRANT ARR ESTS--BAIL OUT PROCEDURE ............................................... 3 FO 400-09-002 WARRANT ARRESTS- “WALK IN”-BAIL OUT PROCEDURES ........................... 3 FO 400-17-001 STOLEN VEH ICLE -- WHO MAY REPORT .......................................................... 4 FO 400-17-002 STOLEN VEHICLE -- RE QUIREMENTS FOR ACCEPTING A REPORT ........... 4 FO 400-17-003 STOLEN VEHICLE -- RECOVERY REPORT/CRITERIA ..................................... 5 FO 400-17-004 STOLEN VEHICLE -- R EPORT NEEDING SUPERV ISOR APPROVAL ............ 5 FO 400-17-005 STOLEN VEHIC LE -- TAKEN IN A CRIME .......................................................... 6 FO 400-17-006 STOLEN VEHICLE -- UNREPORTED STOLEN VEH ICLE USED IN A CRIME . 6 FO 400-17-007 STOLEN VEHIC LE -- COURT ESY REPORTS .................................................... 6 FO 400-17-008 LOST VEHICLE – DE FINED ................................................................................. 6 FO 400-17-009 LOST VEHICLE – REPO RT NEEDING SUPERV ISOR APPROVAL ................... 6 FO 400-17-010 LOST VEH ICLE -- SVS ENTRY ............................................................................ 7 FO 400-17-011 STOLEN PLATES ................................................................................................. 7 FO 400-17-012 VEHICLE RECOVE RED WITHIN SANTA MONICA ............................................. 7 FO 400-17-013 S.M. STOLEN VEHICLE RECO VERED -- OUTSIDE OF SANTA MONICA ....... 8 FO 400-17-014 VEHICLE RECOVERED -- REQUIREMENTS FOR REPORTING ....................... 8 FO 400-17-015 VEHICLE RECOVERE D -- NOTIFICATION TO OWNER .................................... 8 FO 400-17-016 VEHICLE RECOVERED -- BY OWNER ............................................................... 8 512 – Vehicle Impounds ............................................................................................ 9 FO 512-00-001 INQUIRIES CONC ERNING IMPOUNDED VEHICLES ........................................ 9 FO 512-00-003 GENERAL VEH ICLE RELEASE PR OCEDURE ................................................... 9 FO 512-00-004 VEHICLE RE LEASE PROCEDURE-- "HOLD" .................................................... 10 FO 512-00-005 VEHICLE RELEASE PROC EDURE--"FRONT OFFICE HOLD” ......................... 10 FO 512-00-006 VEHICLE RELEASE PR OCEDURE--OWNER IN CUSTODY ............................ 10 FO 512-00-007 VEHICLE RELEASE PR OCEDURE--DRIVER IN CUSTO DY ............................ 10 FO 512-00-008 H EARING—PURPOSE ....................................................................................... 10 802 – Communications Center Responsib ilities ................................................... 11 FO 802-00-003 INCOMI NG CALLS--RESPONSIBILIT Y FOR HAND LING ................................. 11 FO 802-00-005 EMERGENCY TELEPHONE – OUTSIDE FRONT O FFICE (C BP) .................... 11 FO 802-01-005 RECEIVIN G CALLS --HANDLING STOL EN VEHICLE REPORTS .................... 11 FO 802-01-006 RECEIVING CALLS--VEHIC LE EQUIPPED-STOLEN VEH. RECOVERY NET 11 FO 802-02-009 ISSUANCE OF INCIDENT NUMBERS ............................................................... 11 804 – Proper ty .......................................................................................................... 12 FO 804-00-007 RESPONSIBILITY FOR BOOKING FOUND PROPERTY .................................. 12 FO 804-00-008 RESPONSIBILITY FO R BOOKING SAFEKEEPING PROPERTY ..................... 12 FO 804-00-011 RESPONSIBILITY FOR COLLE CTION/BOOKING HAZARDOUS MATERIALS12 FO 804-00-012 RESPONSIBILITY FO R BOOKING DANGEROUS EXPLOSIVES .................... 12 FO 804-00-014 BOOKING PROPERTY—GEN ERAL .................................................................. 12 FO 804-00-015 PROPERTY TO THE PRO PERTY ROOM OR PRO PERTY LOCKERS ............ 13 FO 804-00-019 PROPER TY NOT BOOKED ................................................................................ 13 FO 804-00-021 TO WHOM SAFEKEEPI NG PROPERTY IS BOOKED ...................................... 13 806 – Records Unit .................................................................................................. 13 FO 806-00-009 REPORTS OR FORMS--PERSONAL USE ........................................................ 13 03/31