Policy Text
Policy
345Santa Monica Police Department
Santa Monica Police Department Policy Manual
Copyright Lexipol, LLC 2023/01/19, All Rights Reserved.
Published with permission by Santa Monica Police
DepartmentCommunity Relations - 1Community Relations
345.1 PURPOSE AND SCOPE
The purpose of this policy is to provide guidelines for community relationship-building.
Additional guidance on community relations and outreach is provided in other policies, including
the:
•Hate Crimes Policy.
•Limited English Proficiency Services Policy.
•Communications with Persons with Disabilities Policy.
•Chaplains Policy.
•Patrol Function Policy.
•Suspicious Activity Reporting Policy.
345.2 POLICY
It is the policy of the Santa Monica Police Department to promote positive relationships between
members of the Department and the community by treating community members with dignity
and respect and engaging them in public safety strategy development and relationship-building
activities, and by making relevant policy and operations information available to the community
in a transparent manner.
345.3 MEMBER RESPONSIBILITIES
Officers should, as time and circumstances reasonably permit:
(a)Make casual and consensual contacts with community members to promote positive
community relationships (see the Detentions and Photographing Detainees Policy).
(b)Become reasonably familiar with the schools, businesses and community groups in
their assigned jurisdictional areas.
(c)Work with community members and the Department's Community Relations
Coordinator to identify issues and solve problems related to community relations and
public safety.
(d)Conduct periodic foot patrols of their assigned areas to facilitate interaction with
community members. Officers carrying out foot patrols should notify an appropriate
supervisor and Public Safety Communications Center of their status (i.e., on foot
patrol) and location before beginning and upon completion of the foot patrol. They
should also periodically inform Public Safety Communications Center of their location
and status during the foot patrol.
Santa Monica Police Department
Santa Monica Police Department Policy Manual
Community Relations
Copyright Lexipol, LLC 2023/01/19, All Rights Reserved.
Published with permission by Santa Monica Police
DepartmentCommunity Relations - 2345.4 COMMUNITY AFFAIRS UNIT
The Chief of Police or the authorized designee should designate members of the Department to
serve in the community affairs unit. The community affairs unit is responsible for:
(a)Obtaining Department-approved training related to his/her responsibilities.
(b)Responding to requests from Department members and the community for assistance
in identifying issues and solving problems related to community relations and public
safety.
(c)Working with community groups, Department members and other community
resources to:
1.Identify and solve public safety problems within the community.
2.Organize programs and activities that help build positive relationships between
Department members and the community and provide community members with
an improved understanding of Department operations.
(d)Working with the Operations Division Commander to develop patrol deployment plans
that allow officers the time to participate in community engagement and problem-
solving activities.
(e)Recognizing Department and community members for exceptional work or
performance in community relations efforts.
(f)Attending City council and other community meetings to obtain information on
community relations needs.
(g)Assisting with the Department’s response to events that may affect community
relations, such as an incident where the conduct of a Department member is called
into public question.
(h)Informing the Chief of Police and others of developments and needs related to the
furtherance of the Department’s community relations goals, as appropriate.
345.5 COMMUNITY AND YOUTH ACTIVITIES AND PROGRAMS
The Department will strive to organize programs and activities that create opportunities for
Department members and community members, especially youth, to interact in a positive setting.
Examples of such programs and events include:
(a)Department-sponsored athletic programs (e.g., baseball, basketball, soccer, bowling).
(b)Police-community get-togethers (e.g., cookouts, meals, charity events).
(c)Youth leadership and life skills mentoring.
(d)School resource officer/Drug Abuse Resistance Education (D.A.R.E.®) programs.
(e)Neighborhood Watch and crime prevention programs.
345.6 INFORMATION SHARING
The community relations coordinator should work with the Press Information Officer to develop
methods and procedures for the convenient sharing of information (e.g., major incident
Santa Monica Police Department
Santa Monica Police Department Policy Manual
Community Relations
Copyright Lexipol, LLC 2023/01/19, All Rights Reserved.
Published with permission by Santa Monica Police
DepartmentCommunity Relations - 3notifications, significant changes in Department operations, comments, feedback, positive events)
between the Department and community members. Examples of information-sharing methods
include:
(a)Community meetings.
(b)Social media (see the Department Use of Social Media Policy).
(c)Department website postings.
Information should be regularly refreshed, to inform and engage community members
continuously.
345.7 LAW ENFORCEMENT OPERATIONS EDUCATION
The community relations coordinator should develop methods to educate community members
on general law enforcement operations so they may understand the work that officers do to keep
the community safe. Examples of educational methods include:
(a)Development and distribution of informational cards/flyers.
(b)Department website postings.
(c)Presentations to driver education classes.
(d)Instruction in schools.
(e)Department ride-alongs (see the Ride-Along Policy).
(f)Scenario/Simulation exercises with community member participation.
(g)Youth internships at the Department.
(h)Citizen academies.
Instructional information should include direction on how community members should interact with
the police during enforcement or investigative contacts and how community members can make
a complaint to the Department regarding alleged misconduct or inappropriate job performance
by Department members.
345.8 SAFETY AND OTHER CONSIDERATIONS
Department members responsible for community relations activities should consider