Policy Text
Copyright Lexipol, LLC 2025/09/ 30, All Rights Reserved.
Published with permission by Santa Clara County Office of the
Sheriff Organizational Structure and Responsibility - 1 Santa Clara County Office of the Sheriff
Custody Manual
Organizational Structure and Responsibility
100.1 PURPOSE AND SCOPE
The organizational structure of the Santa Clara County Office of the Sheriff is designed to create
an efficient means to accomplish its mission and goals and to provide for the best possible service
to the public (15 CCR 1029(a)(1)).
100.2 BUREAU RESPONSIBILITY
The Sheriff is responsible for administering and managing the Sheriff's Office. There are
five bureaus in the Sheriff's Office:
• Administrative Services
• Law Enforcement
• Law Enforcement Support Services
• Custody Operations
• Custody Support Services
100.2.1 ADMINISTRATIVE SERVICES BUREAU
The Administrative Services Bureau is commanded by a Director of Sheriff's Administrative
Services, whose primary responsibility is to provide general management direction and control for
the Administrative Services Bureau. The Administrative Services Bureau consists of the Personnel
and Background Division, Information Technology Division, Budget Management and Accounting
Division, and the Identification Unit.
100.2.2 LAW ENFORCEMENT BUREAU
The Law Enforcement Bureau is commanded by an Assistant Sheriff, whose primary responsibility
is to provide general management, direction, and control for the Law Enforcement Bureau. The
Law Enforcement Bureau consists of Investigative Services, Headquarters Patrol, West Valley
Patrol, Transit Patrol, and Special Enforcement Divisions.
100.2.3 LAW ENFORCEMENT SUPPORT SERVICES BUREAU
The Law Enforcement Support Services Bureau is commanded by an Assistant Sheriff, whose
primary responsibility is to provide general management, direction, and control for the Support
Services Bureau. The Law Enforcement Support Services Bureau consists of the Stanford
University Partnership, Court Security, Protective Services, and the Training and Professional
Development Division.
100.2.4 CUSTODY OPERATIONS BUREAU
The Custody Operations Bureau is commanded by an Assistant Sheriff, whose primary
responsibility is to provide general management, direction, and control for the Custody Operations
Bureau. The Custody Operations Bureau consists of the Main Jail, Elmwood, and Administrative
Services Divisions. Policy
100
Santa Clara County Office of the Sheriff
Custody Manual
Organizational Structure and Responsibility
Copyright Lexipol, LLC 2025/09/ 30, All Rights Reserved.
Published with permission by Santa Clara County Office of the
Sheriff Organizational Structure and Responsibility - 2 100.2.5 CUSTODY SUPPORT SERVICES BUREAU
The Custody Support Services Bureau is commanded by an Assistant Sheriff, whose primary
responsibility is to provide general management, direction, and control for the Custody Support
Services Bureau. The Custody Support Services Bureau consists of the Operational Services,
Restorative Services, Professional Standards and Compliance, and Records and Administrative
Booking Divisions.
100.3 DIVISIONAL RESPONSIBILITY WITHIN CUSTODY OPERATIONS BUREAU
The Custody Operations Bureau of the Sheriff's Office consists of three divisions:
• Main Jail
• Elmwood
• Administrative Services
100.3.1 MAIN JAIL DIVISION
The Main Jail Division is commanded by a Division Commander, whose primary responsibility is
to provide general management, direction, and control for the Main Jail.
100.3.2 ELMWOOD DIVISION
The Elmwood Division is commanded by a Division Commander, whose primary responsibility is
to provide general management, direction, and control for Elmwood facility. Elmwood includes
the Elmwood Men's and the Elmwood Women's facilities.
100.3.3 ADMINISTRATIVE SERVICES DIVISION
The Administrative Services Division is commanded by a Division Commander, whose primary
responsibility is to provide general management, direction, and control for the Division. The
Division includes the Americans with Disabilities Act (ADA) Compliance Unit, Jail Reforms
Division, Multi -Support Unit, Grievance Unit, Food Services, Laundry, and Warehouse Services.
The ADA Coordinator is a Lieutenant who reports directly to the Assistant Sheriff of Custody
Operations.
100.4 DIVISIONAL RESPONSIBILITY WITHIN CUSTODY SUPPORT SERVICES BUREAU
The Custody Support Services Bureau of the Sheriff's Office consists of f our divisions:
• Operational Services
• Restorative Services
• Professional Standards and Compliance
• Records and Administrative Booking
100.4.1 OPERATIONAL SERVICES DIVISION
The Operational Services Division is commanded by a Division Commander, whose primary
responsibility is to provide general management, direction, and control for the Division.
Santa Clara County Office of the Sheriff
Custody Manual
Organizational Structure and Responsibility
Copyright Lexipol, LLC 2025/09/ 30, All Rights Reserved.
Published with permission by Santa Clara County Office of the
Sheriff Organizational Structure and Responsibility - 3 The Division includes, the Classification Unit, Incarcerated Person Screening Unit (ISU) and
Transportation Unit.
100.4.2 RESTORATIVE SERVICES DIVISION
The Restorative Services Division is commanded by a Director, whose primary responsibility is
to provide general management, direction, and control for the Division. The Restorative Services
Division includes the Programs