Policy Text
Policy
204Santa Ana Police Department
Santa Ana PD Policy Manual
Copyright Lexipol, LLC 2019/03/19, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentElectronic Mail - 1Electronic Mail
204.1 PURPOSE AND SCOPE
The purpose of this policy is to establish guidelines for the proper use and application of
the Department’s electronic mail (email) system by employees of this department. Email is a
communication tool available to employees to enhance efficiency in the performance of job duties
and is to be used in accordance with generally accepted business practices and current law
(e.g., California Public Records Act). Messages transmitted over the email system must only be
those that involve official business activities or contain information essential to employees for the
accomplishment of business-related tasks and/or communication directly related to the business,
administration, or practices of the Department.
204.2 POLICY
This policy will provide guidelines regarding the use of the City electronic mail system and define
the acceptable use of those services. The City of Santa Ana has promulgated electronic mail
policies that provide further guidance regarding the electronic mail system (See City Policy and
Procedure IT-02). Employees are required to review the City Policy & Procedure and are subject
to those policies, as well.
204.3 EMAIL RIGHT OF PRIVACY
All email messages, including any attachments, that are transmitted over department networks
are considered department records and therefore are deemed City property. The Department
reserves the right to access, audit or disclose, for any lawful reason, any message including any
attachment that is transmitted over its email system or that is stored on any department system.
The email system is not a confidential system since all communications transmitted on, to or from
the system are the property of the Department. Therefore, the email system should not be used
for confidential communications. If a communication must be private, an alternative method to
communicate the message should be used instead of email. Employees using the Department’s
email system shall have no expectation of privacy concerning communications utilizing the system.
Employees should not use personal accounts to exchange email or other information that is related
to the official business of the Department.
204.4 PROHIBITED USE OF EMAIL
Sending derogatory, defamatory, obscene, disrespectful, sexually suggestive and harassing or
any other inappropriate messages on the email system is prohibited and may result in discipline.
Email messages addressed to the entire department are only to be used for official business
related items that are of particular interest to all users and must be approved by a Commander/
Manager or above. Personal advertisements are not acceptable.
Santa Ana Police Department
Santa Ana PD Policy Manual
Electronic Mail
Copyright Lexipol, LLC 2019/03/19, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentElectronic Mail - 2It is a violation of this policy to transmit a message under another user’s name. Users are
strongly encouraged to log off the network when their computer is unattended. This added security
measure minimizes the misuse of an individual’s email, name and/or password by others.
204.5 EMAIL RECORD MANAGEMENT
Emails may, depending upon the individual content, be a public record under the California Public
Records Act and must be managed in accordance with the established records retention schedule
and in compliance with state law.
The Custodian of Records shall ensure that email messages are retained and recoverable as
outlined in the Records Maintenance and Release Policy.