Policy Text
Policy
503Santa Ana Police Department
Custody Manual
Copyright Lexipol, LLC 2025/03/21, All Rights Reserved.
Published with permission by Santa Ana Police Department***DRAFT*** Handbook and Orientation - 1Handbook and Orientation
503.1 PURPOSE AND SCOPE
This policy provides for the orientation of incarcerated persons booked into the Santa Ana Police
Department facility. The purpose of the orientation is to inform incarcerated persons of the jail
routine, rules, incarcerated persons' rights, and services. _
503.2 POLICY
The Jail Administrator shall provide an effective method of orienting all incoming incarcerated
persons that includes an incarcerated person handbook. The orientation should take place within
24 hours of an incarcerated person's admission and in any event prior to the incarcerated person
being moved to general population housing and should be an ongoing process in the housing
area so that the information is available to the incarcerated persons throughout their entire time
in custody.
503.3 INITIAL ORIENTATION
To assist with the incarcerated person's transition into a custody environment, the orientation will
be both written and verbal (including video orientation if available) and include the following topics,
supplemented by a more detailed incarcerated person handbook that will be provided to each
incarcerated person (15 CCR 1069):
(a)Facility rules and disciplinary actions
(b)Correspondence, visiting, and telephone rules
(c)Incarcerated person grievance procedure
(d)Medical, dental, and mental health services
(e)Programs and activities, including application procedures
(f)Classification/housing assignments and appeal procedures
(g)Availability of personal care items and opportunities for personal hygiene
(h)Emergency procedures (e.g., fires, evacuations)
(i)Sexual abuse and sexual harassment information, including the following (28 CFR
115.33):
1.Facility's zero-tolerance policy
2.Prevention and intervention
3.Instruction on how incarcerated persons can avoid being victims of sexual abuse
and sexual harassment through self-protection techniques
4.Treatment and counseling for victims of sexual abuse or sexual harassment
5.Reporting sexual abuse or sexual harassment incidents, including how to report
such incidents anonymously
Santa Ana Police Department
Custody Manual
Handbook and Orientation
Copyright Lexipol, LLC 2025/03/21, All Rights Reserved.
Published with permission by Santa Ana Police Department***DRAFT*** Handbook and Orientation - 26.Mailing addresses and telephone numbers, including toll-free hotline numbers
where available, of local, state, or national victim advocacy or rape crisis
organizations (28 CFR 115.53)
7.Information regarding confidentiality, monitoring, and mandatory reporting
(j)Contacting foreign consuls
(k)Requests for religious accommodations
(l)Voting, including registering to vote
(m)Direction for pregnant incarcerated persons, including the information required in
Penal Code § 3407(e) and 15 CCR 1058.5
In addition to English, orientation information will be provided in the most commonly used
languages for the incarcerated person population.
Interpretive services will be provided to incarcerated persons who do not speak English or any of
the other languages in which the orientation information is available.
A written and signed acknowledgment of the orientation and receipt of the handbook should be
maintained in the incarcerated person's permanent file (28 CFR 115.33).
503.4 ORIENTATION FOR INCARCERATED PERSONS WHO ARE NON-READERS,
VISUALLY IMPAIRED, OR HAVE A HEARING DISABILITY
Incarcerated persons who cannot read, are visually impaired, or have intellectual, psychiatric, or
speech disabilities, or limited reading skills shall have the materials read to them by a staff member
or presented to them using audible recorded media (28 CFR 115.16).
Incarcerated persons who have hearing disabilities shall be provided with interpretation services.
Reasonable efforts should be made by the staff to assist the incarcerated person in understanding
the information.