Policy Text
Policy
1003Santa Ana Police Department
Custody Manual
Copyright Lexipol, LLC 2024/07/05, All Rights Reserved.
Published with permission by Santa Ana Police Department***DRAFT*** Counseling Services - 1Counseling Services
1003.1 PURPOSE AND SCOPE
The purpose of this policy is to establish a process for providing counseling and crisis intervention
services to incarcerated persons.
1003.2 PROCEDURE
The Jail Administrator is responsible for the development of procedures to ensure counseling and
crisis intervention services are available to incarcerated persons. These services may be provided
by:
(a)Medical/mental health staff assigned to the facility.
(b)The chaplain or religious volunteers (see the Religious Programs Policy).
(c)Licensed professional counselors retained by the facility.
The Jail Administrator shall coordinate with the Responsible Physician to develop and
confidentially maintain records of mental health and crisis intervention services provided to
incarcerated persons and to ensure that those records are retained in accordance with established
records retention schedules.
The Jail Administrator shall ensure that request forms are available and provided to incarcerated
persons who request counseling services. All incarcerated person requests for counseling shall
be forwarded to the Shift Supervisor. If an incarcerated person displays behavior indicating a need
for counseling or crisis intervention services, the facility employee shall notify the Shift Supervisor.
The Shift Supervisor shall make a reasonable effort to arrange for the incarcerated person to
receive the requested counseling as soon as reasonably practicable with consideration given to
facility security, scheduling, and available resources. Incarcerated persons who are victims of a
sexual abuse or harassment incident will be informed of the availability and continuity of counseling
(28 CFR 115.82; 28 CFR 115.83).
1003.3 NON-CRISIS COUNSELING
The Department shall, when reasonably practicable, make counseling services available to assist
incarcerated persons who are being released into the community.
1003.4 POLICY
It is the policy of this department to provide counseling and crisis intervention services to any
incarcerated person who either requests services or is determined by a health care provider to be
in need of counseling or crisis intervention services.