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Procedure 6012Santa Ana Police Department Santa Ana PD Procedures Manual Copyright Lexipol, LLC 2022/07/20, All Rights Reserved. Published with permission by Santa Ana Police DepartmentCASE MANAGEMENT AND CASE AUDITING - 1CASE MANAGEMENT AND CASE AUDITING 6012.1 PURPOSE This procedure establishes the guidelines used by Investigations Bureau personnel in managing and auditing criminal investigations. 6012.2 GENERAL GUIDELINES This procedure clarifies the steps Investigation Bureau members will take to ensure casework is completed and processed in a thorough and consistent manner. 1.Division Commanders will be responsible for maintaining compliance with this procedure. 2.Supervisors will be responsible to review cases for workable leads, prioritization, and assignment in the Records Management System (RMS) to Unit Detectives. Supervisors will also be responsible for auditing the performance and effectiveness of their Detectives. 3.Detectives will be responsible for promptly and thoroughly investigating their assigned cases. 6012.3 CASE MANAGEMENT All crime, crime suspect, crime arrest, supplemental and information reports that are directed to Investigations will be routed to the appropriate Unit Sergeant. 1.At a minimum, all crime suspect and crime arrest reports will be read by the Unit Sergeant or their designee. 2.All workable cases will be assigned to a Detective. The Unit Sergeant shall have discretion to prioritize and assign cases. He/she shall take into consideration the following factors, in addition to any other factors they determine to be relevant: (a)The report contains a workable lead that will likely lead to the identification of a suspect. (b)The incident appears to be connected by MO, suspect description, weapon description, location, or other factors to incidents previously reported. (c)The victim loss or injury are particularly egregious and warrant victim re-contact or further investigation. 3.In addition to the reports reviewed and assigned by the Unit Sergeant, Detectives will be responsible for reviewing reports assigned to them. Detectives may self-assign cases when appropriate based upon the criteria described above and notify their supervisor. 4.Any non-workable case that receives additional actionable information, or there are other circumstances that would dictate an investigation is warranted, will be handled in the manner of a workable case. Santa Ana Police Department Santa Ana PD Procedures Manual CASE MANAGEMENT AND CASE AUDITING Copyright Lexipol, LLC 2022/07/20, All Rights Reserved. Published with permission by Santa Ana Police DepartmentCASE MANAGEMENT AND CASE AUDITING - 25.Once a case has been assigned to a Detective, it will be entered and maintained in the Records Management System (RMS). The assigned Detective will be responsible for updating the Records Management System as needed. 6.A Detective within the Investigations Bureau will only be assigned a case involving a Patrol arrest when further investigation is required. When this occurs, the Detective will ensure the case is entered into the Records Management System. 7.All cases involving a Patrol arrest that are routed to Crimes Against Persons will be reviewed by the Unit Sergeant and assigned to a Detective, in the event that follow- up is required. The Unit Sergeant will ensure the assigned case is entered into the Records Management System. 8.Prioritization of investigations will be the responsibility of the Detective and Unit Sergeant. 9.Detectives will promptly and thoroughly investigate their assigned cases. They will be responsible for completing timely supplemental reports. The investigation will continue until one of the following occurs: (a)Case Unfounded – The Detective determines that the conduct described in the report is not criminal, did not occur, or that it occurred in a different jurisdiction. (b)Closed – Cases may be closed if there are no workable leads, the victim cannot be located, DNA analysis is pending and all other reasonable leads have been exhausted, an arrest warrant has been obtained and all reasonable attempts to serve the warrant have been exhausted, or the victim refuses to cooperate with the investigation (either through non-response or outright refusal). (c)Cleared – The case has either been exceptionally cleared, an arrest has been made, or a juvenile petition has been filed. According to the Uniform Crime Reporting (UCR) guidelines, in order to exceptionally clear a case, an agency must establish the following: (a)The investigation has established the identity of the offender. (b)There is enough information to support an arrest, charge, and submission to the court for prosecution. (c)The exact location the offender is known so the subject could be taken into custody. (d)There is some reason outside of law enforcement control that precludes arresting, charging, and prosecuting the offender, such as the offender is deceased or extradition has been denied. Refer to the UCR for a more detailed explanation. 10.Once a case has been unfounded, closed, or cleared a supplemental report will be completed and the case will be submitted to the Unit Sergeant for approval. 6012.4 CASE AUDITING Supervisors shall be responsible for auditing the performance of their Detectives. For the purposes of this order, an audit is defined as an inquiry by a supervisor designed to ensure the Santa Ana Police Department Santa Ana PD Procedures Manual CASE MANAGEMENT AND CASE AUDITING Copyright Lexipol, LLC 2022/07/20, All Rights Reserved. Published with permission by Santa Ana Police DepartmentCASE MANAGEMENT AND CASE AUDITING - 3best possible quality of performance by Detectives. This process may include, but is not restricted to a review of: 1.Case files 2.Supplemental reports 3.Clearance rates