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Policy 102Santa Ana Police Department Custody Manual Copyright Lexipol, LLC 2024/03/19, All Rights Reserved. Published with permission by Santa Ana Police Department***DRAFT*** Annual Review and Performance-Based Goals and Objectives - 1Annual Review and Performance-Based Goals and Objectives 102.1 PURPOSE AND SCOPE The Santa Ana Police Department is dedicated to the concept of continuous improvement in the services provided on behalf of the public and in accordance with applicable laws, regulations and best practices in the operation of this facility. This policy establishes minimum review criteria to measure and evaluate the success of achieving established goals and objectives. 102.2 POLICY The Department shall strive to continually improve the operation of its facilities to ensure they are safe, humane, and protect constitutional and statutory rights of incarcerated persons. To this end, the Department shall conduct an annual review to evaluate its progress in meeting stated goals and objectives. 102.3 ANNUAL REVIEW The Jail Administrator should ensure the custody management team conducts an annual management review of, at a minimum: (a)Statutory, regulatory, and other requirements applicable to the operation of the facility. (b)Lawsuits and/or court orders/consent decrees. (c)Department policies, procedures, directives, and post orders that guide the operation of the facility. (d)Fiscal operations and accounting procedures. (e)Personnel issues/actions that include but are not limited to on-the-job injuries, internal affairs investigations, employee grievances, employee discipline, selection, and recruitment. (f)Compliance with internal/external inspections of the facility. (g)Condition of the physical plant, infrastructure, and maintenance efforts. (h)Cleanliness of the facility. (i)Incarcerated person profiles and trends that measure: 1.Incarcerated person population (Average Daily Population). 2.Incarcerated person population by gender. 3.Highest one-day count. 4.Bookings/releases. 5.Felony incarcerated persons in custody. 6.Misdemeanor incarcerated persons in custody. Santa Ana Police Department Custody Manual Annual Review and Performance-Based Goals and Objectives Copyright Lexipol, LLC 2024/03/19, All Rights Reserved. Published with permission by Santa Ana Police Department***DRAFT*** Annual Review and Performance-Based Goals and Objectives - 27.Pretrial population. 8.Sentenced population. 9.Medical beds. 10.Mental health beds. 11.Meal counts (regular, medical, court meals). 12.Early releases. 13.Special needs incarcerated persons. 14.Classification issues. 15.Incarcerated person grievances (founded/denied). 16.Demographics (age, race, gang affiliation). 17.Court movement. (j)Security issues that include: 1.Incarcerated person-on-incarcerated person assaults. 2.Incarcerated person-on-staff assaults. 3.Major disturbances. 4.Deaths in custody (natural/suicide/homicide/accidents). 5.Suicide attempts (15 CCR 1030). (k)Incarcerated person programs, including: 1.Education. 2.Commissary. 3.Drug and alcohol programs. 4.Faith-based services. 102.4 CRITERIA TO MEASURE PERFORMANCE The following items will be used to measure and evaluate the level of success in achieving the department's stated goals: (a)Fiscal year budget surpluses or successful operations even with budget reduction (b)Findings from independent financial audits (c)Incarcerated person grievances (d)Documentation that department investigators have completed the required specialized training in conducting sexual abuse investigations (28 CFR 115.34) (e)Documented training hours received by staff (f)Completed audits of the policy and procedures manuals Santa Ana Police Department Custody Manual Annual Review and Performance-Based Goals and Objectives Copyright Lexipol, LLC 2024/03/19, All Rights Reserved. Published with permission by Santa Ana Police Department***DRAFT*** Annual Review and Performance-Based Goals and Objectives - 3102.5 MANAGEMENT REVIEW PROCESS The management team may employ several methods to assess performance, including the following: (a)Performance analysis - Performance analysis attempts to discover discrepancies between the expected and actual levels of performance. This analysis should focus on whether the practices in this facility are meeting the mission of the Department and whether department policies and procedures are in alignment with statutes, regulations and court orders. (b)One-to-one interviews - Scheduled interviews with custody staff held in private to encourage candid responses to help identify issues or conditions that should be targeted for review or correction. (c)Questionnaires - Questionnaires should be used as a group method to solicit suggestions and information about what operations are in need of adjustment or where program resources should be directed. (d)Staff debriefing - Staff should be periodically debriefed, especially after an emergency operation or incident, to identify aspects of facility operations that may need to be addressed by the Jail Administrator and supervisors. (e)Inspection findings - The Department is subject to a variety of administrative inspections (standard-setting authorities, command staff, grand jury, jail advocates). These annual inspections should be used to identify ongoing issues in the operation of this facility. 102.6 MANAGEMENT REVIEW RESULTS To the extent practicable, those responsible for the development of a management review should follow the guidelines established in the Administrative Communications Policy and Annual Facility Inspection Policy to document and support the findings. A complete report of the review results should be submitted to the appropriate level in the chain of command for final approval. The results of management reviews should be used in the ongoing process of continuous improvement, and