Policy Text
Procedure
10102Santa Ana Police Department
Santa Ana PD Procedures Manual
Copyright Lexipol, LLC 2020/09/23, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentINTERNAL AFFAIRS DIVISION
PROCEDURES - 1INTERNAL AFFAIRS DIVISION PROCEDURES
10102.1 PURPOSE
These procedures are intended to act as guidelines for conducting internal affairs investigations
and cannot necessarily cover all possible scenarios involved in conducting internal affairs
investigations, nor is it intended to act as a substitute for good judgment or existing Department
Policy.
As mandated by California Penal Code § 832.5 and Department Policy, the Internal Affairs
Division is tasked with investigating allegations of employee misconduct made by members of
the public and internal affairs investigations of alleged misconduct. Additionally, Internal Affairs
is responsible for conducting organizational audits to evaluate Departmental systems. This
procedure defines the duties and responsibilities of personnel assigned to the Internal Affairs
Division.
10102.2 CITIZEN AND INTERNAL COMPLAINT INVESTIGATIONS
Internal Affairs is responsible for investigating citizen and internal complaints. Inspectors receiving
citizen complaints should ensure the complainant has signed the complaint and shall provide them
with a copy. At the conclusion of an investigation, the complainant or employee shall be notified of
the outcome by letter. Employees who are identified as the focus of misconduct will be provided
a copy of the investigative report.
10102.3 OFFICER INVOLVED SHOOTING INVESTIGATIONS
The Internal Affairs Unit will investigate all Officer Involved Shootings (OIS). The primary objective
of the investigation is to assist in determining if the circumstances of the shooting are within
Department Policy. The Internal Affairs Commander will determine the members of the Internal
Affairs response team and whether more than two inspectors are required.
10102.4 IN-CUSTODY DEATHS
In-Custody deaths are investigated by Internal Affairs, and the investigation should include
compliance with Department Policy, rules and applicable regulations. The Inspector's duty shall
focus on whether personnel acted within the guidelines set forth in Department Policy and
procedural guidelines.
10102.5 CIVIL CLAIMS FOR DAMAGES
Inspectors assigned to handle civil claims for damages shall collect all related documents to the
incident and conduct interviews of the involved personnel, as necessary. If the claim alleges
employee misconduct, the Inspector will conduct a parallel complaint investigation in accordance
with Policy 1010.
Santa Ana Police Department
Santa Ana PD Procedures Manual
INTERNAL AFFAIRS DIVISION PROCEDURES
Copyright Lexipol, LLC 2020/09/23, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentINTERNAL AFFAIRS DIVISION
PROCEDURES - 210102.6 PITCHESS MOTIONS
The Corporal assigned to Internal Affairs is designated as the Custodian of Records for the
department for Pitchess Motions. The custodian shall review and gather all personnel files
responsive to the motion, so they can be presented to the court for a Pitchess Motion. Upon a
judge's order, the Deputy City Attorney and the Custodian will appear before a judge for an in-
camera hearing. The Custodian will document the outcome and notify the involved officer(s) in
writing.
10102.7 LEGAL NOTIFICATIONS
The Internal Affairs Division is responsible for ensuring all newly appointed Sergeants and Non-
Sworn Supervisors receive a copy of any legal Writ of Mandates. The Internal Affairs staff will
have the Supervisor sign a copy of acknowledgment and ensure that the form is placed in the
respective supervisor's personnel file.
10102.8 EMPLOYEE TRAINING
Inspectors will conduct roll-call and divisional training on a periodic basis to ensure compliance
with department policy and procedures.
10102.9 AUDITS
The Internal Affairs Division will conduct regular audits of organizational systems. As in other
investigations, audits will be conducted objectively, thoroughly and without bias. The goal of
an audit is to ensure Department Policies and Procedures are being followed, recommend
organizational improvements, identify training issues and recommend necessary revisions to
existing Policy or Procedure.
10102.10 REPORTING
The lead Inspector shall report all In-Custody deaths, including all deaths that occur in the process
of arrest to the US and CA DOJ within ten (10) days of the incident. This includes anyone killed
by any use of force by a law enforcement officer prior to booking. Inspectors shall complete the
DOJ In-Custody Death Forms (CJ11, CJ11A and BCIA 713) within ten (10) days of an In-Custody
death, including officer involved shootings.
10102.11 BOARDS AND COMMISSIONS
The Internal Affairs Division is responsible for conducting background investigations on City Board
and Commission applicants who have submitted their applications to the Clerk of the Council. The
Corporal, tasked with this assignment, will document the results of the inquiry on a Memorandum
directed to the Internal Affairs Commander.
10102.12 PERSONNEL EXIT INTERVIEWS
The Internal Affairs Division will conduct all exit interviews. These interviews are informal and
are not recorded, unless there are extenuating circumstances which would require a recorded
Santa Ana Police Department
Santa Ana PD Procedures Manual
INTERNAL AFFAIRS DIVISION PROCEDURES
Copyright Lexipol, LLC 2020/09/23, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentINTERNAL AFFAIRS DIVISION
PROCEDURES - 3statement for future reference. The exit interview reports are directed via a Memorandum to the
Chief of Police.
10102.13 CONCEALED WEAPONS PERMITS
The Internal Affairs