Policy Text
Policy
422Santa Ana Police Department
Santa Ana PD Policy Manual
Copyright Lexipol, LLC 2025/09/05, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentMobile Data Computer (MDC) Use - 1Mobile Data Computer (MDC) Use
422.1 PURPOSE AND SCOPE
This policy is establishes guidelines for the proper access, use and application of the Mobile Data
Computer (MDC) system to ensure appropriate access to confidential records from local, state and
national law enforcement databases, and ensure effective electronic communications between
Department members and Communications Division. See the CJIS Access, Maintenance, and
Security Policy for additional guidance.
422.2 POLICY
Santa Ana Police Department members using the MDC shall comply with all appropriate federal
and state rules and regulations and shall use the MDC in a professional manner, in accordance
with this policy.
422.3 PRIVACY EXPECTATION
Members forfeit any expectation of privacy with regard to messages accessed, transmitted,
received or reviewed on any department technology system (see the Information Technology Use
Policy for additional guidance).
422.4 RESTRICTED ACCESS AND USE
MDC use is subject to the Information Technology Use and Protected Information, and CJIS
Access, Maintenance, and Security policies.
Members shall not access the MDC system if they have not received prior authorization and the
required training. Members shall immediately report unauthorized access or use of the MDC by
another member to their supervisors or Watch Commanders.
Use of the MDC system to access law enforcement databases or transmit messages is restricted
to official activities, business-related tasks and communications directly related to the business,
administration or practices of the Department. In the event a member has questions about sending
a particular message or accessing a particular database, the member should seek prior approval
from their supervisor.
Sending derogatory, defamatory, obscene, disrespectful, sexually suggestive, harassing or any
other inappropriate messages on the MDC system is strictly prohibited and may result in discipline.
It is a violation of this policy to transmit a message or access a law enforcement database under
another member's name or to use the password of another member to log into the MDC system
unless directed to do so by a supervisor. Members are required to log off the MDC or secure
the MDC when it is unattended. This added security measure will minimize the potential for
unauthorized access or misuse.
Santa Ana Police Department
Santa Ana PD Policy Manual
Mobile Data Computer (MDC) Use
Copyright Lexipol, LLC 2025/09/05, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentMobile Data Computer (MDC) Use - 2422.4.1 USE WHILE DRIVING
Use of the MDC by the vehicle operator should be limited to times when the vehicle is
stopped. Information required for immediate enforcement, investigative, tactical or safety needs
should be transmitted over the radio.
Short transmissions, such as a license plate check, are permitted if it reasonably appears it can
be done safely. In no case shall an operator attempt to send or review lengthy messages while
the vehicle is in motion.
422.5 DOCUMENTATION OF ACTIVITY
Except as otherwise directed by the Watch Commander or other department-established protocol,
all calls for service assigned by a dispatcher should be communicated by voice over the police
radio and electronically via the MDT unless security or confidentiality prevents such broadcasting.
MDT and voice transmissions are used to document the member's daily activity. To ensure
accuracy:
(a)All contacts or activity shall be documented at the time of the contact.
(b)Whenever the activity or contact is initiated by voice, it should be documented by
a dispatcher.
(c)Whenever the activity or contact is not initiated by voice, the member shall document
it via the MDT.
422.5.1 STATUS CHANGES
All changes in status (e.g., arrival at scene, meal periods, in service) will be transmitted over the
police radio or through the MDC system.
Members responding to in-progress calls should advise changes in status over the radio to assist
other members responding to the same incident. Other changes in status can be made on the
MDC when the vehicle is not in motion.
422.5.2 EMERGENCY ACTIVATION
If there is an emergency activation and the member does not respond to a request for confirmation
of the need for emergency assistance or confirms the need, available resources will be sent to
assist in locating the member. If the location is known, the nearest available officer should respond
in accordance with the Officer Response to Calls Policy.
Members should ensure a field supervisor and the Watch Commander are notified of the incident
without delay.
Officers not responding to the emergency shall refrain from transmitting on the police radio until
a no-further-assistance broadcast is made or if they are also handling an emergency.
422.6 EQUIPMENT CONSIDERATIONS
Santa Ana Police Department
Santa Ana PD Policy Manual
Mobile Data Computer (MDC) Use
Copyright Lexipol, LLC 2025/09/05, All Rights Reserved.
Published with permission by Santa Ana Police DepartmentMobile Data Computer (MDC) Use - 3422.6.1 MALFUNCTIONING MDT
Whenever possible, members will not use vehicles with malfunctioning MDCs. When members
must drive a vehicle in which the MDC is not working, they shall notify Communications Division. It
shall be the responsibility of the dispatcher to document all information that will then be transmitted
verbally over the police radio.
422.6.2 BOMB CALLS
When investigating reports of possible bombs, members should not communicate on their MDCs
when in the evacuation area of a suspected explosive device. Radio frequency emitted by the