Policy Text
Community
Resources
LEA
ResourcesBEHAVIORAL
HEALTH SERVICES
RESOURCES
(Resources for officers
to use in the field) (Resources for officers to
provide to the community)
LAW ENFORCEMENT
RESOURCES
(Resources for officers to use in the field)
Voluntary
(does NOT meet
5150 criteria)
Involuntary
(meets 5150 criteria)
HOPE Line
BHS Crisis
Matrix
(Crisis Evaluation
Matrix)
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COMMUNITY RESOURCES
(Resources for officers to provide to the community)
Co-occurring
Substance
Use
988
Other
Resources
Child, Youth &
Family Crisis
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Hours: 24/7
Address: 2150 Stockton Blvd., Sacramento, CA
Law Enforcement Consult Line: (916) 875-1170
Services Provided: Stabilization and crisis assessment in a secured environment. For
individuals meeting 5150 criteria, staff may provide authorization to bring them in
directly to MHTC.MENTAL HEALTH TREATMENT CENTER (MHTC) /
INTAKE STABILIZATION UNIT (ISU)
Contact/Check-In Process
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Back to MHTCMHTC/ISU CONTACT/CHECK-IN PROCESS
1. Call the Law Enforcement Consult Line to consult on individuals experiencing a mental health crisis.
2. ISU clinician will request information. Provide the following:
a. Name of Individual
b. Date of Birth
c. Sex (including Male, Female, Non-binary, Transgender and pronouns)
d. Your Info (Name, Law Enforcement Agency, Badge Number)
e. Reason for Call (What you are hoping for - resources to support individual, provider information,
placement, 5150 Yes or No
OR
3. Bring individuals directly from the community for crisis stabilization if they
meet 5150 criteria for DTS, DTO, or GD and consult with ISU staff results in
approval from ISU.
Contact/Check-In ProcessMENTAL HEALTH URGENT CARE CLINIC (MHUCC)
Hours: 24/7
Address: 2130 Stockton Blvd., Building 300, Sacramento, CA 95817
Phone: (916) 910-4971 Alert Program Director of incoming individual
Phone: (916) 520-2459 Front Desk
Services Provided: For individuals experiencing a mental health and/or co-occurring
substance use/abuse crisis. Crisis intervention and counseling to avert need for inpatient
support. Psychiatric medication evaluation from 8am-12am.
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Back to MHCC1. Courtesy advance call appreciated to Program Director or Front Desk.
2. Walk the individual to the front desk for a warm handoff to MHUCC staff.
3. Complete the drop off form. Provide the following:
a. Name of Individual
b. Your Info (Name, Law Enforcement Agency, Badge Number)
4. Staff will meet with individual and officer together to screen quickly for
any imminent threat.
5. Once individual agrees to be at MHUCC, LE Officer leaves the site.
6. Notify MHUCC staff if individual has HMO coverage like Kaiser. Individual
will be linked to Kaiser mental health services.MHUCC CONTACT/CHECK-IN PROCESS
Hours: 24/7
Phone: Call (916) 999-HOPE (916-999-4673)
Ages Served: All
Services Provided: 24/7 direct line for Law Enforcement to request a co-
response or referral/warm transfer behavioral health calls to CWRT.
Contact/Check-In ProcessTHE HOPE LINE
BHS Crisis Matrix
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Back to The HOPE LineHOPE LINE CONTACT/CHECK-IN PROCESS
1. Using the Sacramento County BHS Crisis Matrix, determine if situation
is Level 2 or Level 3 that would warrant referral to CWRT dispatch.
2. Call the HOPE Line (916-999-4673) to provide warm handoff to CWRT
Dispatcher.
BHS Crisis Matrix
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BHS CRISIS MATRIX
(CRISIS EVALUATION MATRIX)
*Crisis levels can fluctuate, therefore level of response will be dynamic and will be based on immediate safety needs.
Calls and response can be fluid and overlap - dispatch via triage
Back to Community ResourcesCO-OCCURRING SUBSTANCE USE
Crisis Receiving for Behavioral Health Program (CRBH)
4-12 hour detoxification and recuperation
TLCS Crisis Respite Center
23 hour respite for mental health and/or co-
occurring substance use crisis
Back to Substance UseHours: 24/7
Address: 631 H Street, Corner of H and 7th
Phone: (916) 469-4714 - Press 1 to speak with staff prior to transport
Ages Served: 18+
Services Provided: Voluntary, short-term recovery, detoxification and
recuperation from effects of acute alcohol or drug intoxification. Safe space to
sober down. 4-12 hour length of stay. No walk ins or lines outside.CRISIS RECEIVING FOR BEHAVIORAL HEALTH
PROGRAM (CRBH)
Contact/Check-In Process
Back to CRBHCRBH CONTACT/CHECK-IN PROCESS
1. Call CRBH to consult on individuals experiencing a mental health crisis.
2. Provide the following:
a. Name of individual
b. Date of birth
c. Sex (including Male, Female, Non-binary, Transgender and pronouns)
d. Your Info (Name, Law Enforcement Agency, Badge Number)
e. Reason for Call (What you/individual is hoping for)
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