Policy Text
Roll Call Training Bulletin
Produced by: Thuy Nguyen
Prepared by: Sergeant Greg Galliano Sam Somers Jr., Chief of Police
Volume 34
November 11, 2016
IMPACT TEAM RESOURCES (UPDATED)
RETURN TO RESIDENCE (RTR)
The Return to Resident Program, allow s officers to assist citizens to return “home” as long as they meet the
following criterias:
1. The person must have actually been a resident of the city/state in which they trying to travel to.
2. There must be someone on the receiving end who is willing to take responsibility for that person once
they arrive. This would invol ve you obtaining a name and phone number for that individual. Please
verify that the name and phone number is for a real person who actually knows the individual trying to
return home.
If a citizen meets these criteria they are good to go!
MOTEL VOUCHER PROGRAM
Impact has been given Hotel Vouchers by the County Department of Human Assistance. There is a purpose
and a process for how they must be used. It's important we follow that process or we may risk losing the
vouchers from the DHA.
The goal is to provide emergency sheltering to a person who has exhausted all of their financial resources, are
literally homeless, have nowhere else to go, and has a significant need for sheltering. For example, an elderly
person with health issues, has no money, no family or friends in the area, is literally homeless and needs
sheltering, would be a great candidate. Or a homeless mother, with children, who has no friends or family, is
literally homeless, no car, in need of sheltering.
The second part of the voucher program is that it is intended to be used as an entrance into services and
housing. The person has to be willing and wanting to work with housing services, like the housing navigators.
Also they have to be willing to agree to the terms of the voucher, which includes no guests, no parties, don't
destroy the hotel, and be of sound mind. Make sure the officer ensures the person understands what they are
signing.
If officers come across someone who qualifies, the following is required:
1. Contact the patrol sergeant to "vet' the person and their history.
2. If approved, get a voucher and a "Participants Code of Conduct" form from the Impact Sergeant’s Cubicle.
They are in the bottom drawer in an envelope.
3. Have an officer get the voucher. They can check the list of available hotels on the Hub (AMS / Impact).
There is also a 'how too" on filling out the vouchers on there.
4. Once the officer fills out the voucher and has the person sign the rules of conduct form they can take the
person to the hotel. Make sure they bring the yellow copy and leave it on the Impact Sergeant’s desk.
5. The approving sergeant must send the Impact Sergeant an email that night with a brief synopsis of the
incident and the person's name / DOB. We are required to get housing services out to them the next
business day.
6. It’s important to follow all of the above steps. Any issues we may have to suspend the program to make
corrections so we don't lose access to our vouchers. If you take a voucher but do not use it, please return it
ASAP. They are a serialized controlled document.
Roll Call Training Bulletin
Produced by: Thuy Nguyen
Prepared by: Sergeant Greg Galliano Sam Somers Jr., Chief of Police
Volume 34
COMPLETING A VOUCHER
Please fill out the top section (Section 1) on the voucher completely. This includes all of the information for the
person you are placing in the hotel, the payment information, dates, and your information. Each voucher is good for up to four nights. It is recommended that you make it f or all four nights because that gives the
IMPACT a little time to set everything up. After you fill out the Section 1, present the voucher to the hotel and
they will review it. The rest of the voucher will be filled out by the hotel when the subject checks out.
When the hotel accepts the voucher they only get the top two copies. There will also be a return envelope with
the vouchers. Provide the envelope to the motel so they can use that to mail their copies back to DHA.
TRANSIENT NAME TRANSIENT SSN (If Obtained) TRANSIENT DOB(If Obtained)
TODAY'S DATE OFFICER NAME (PRINTED) N/A
TRANSIENT SIGNATURE OFFICER SIGNATURE OFFICER BADGE #
DISREGARD FOR HOTEL USE ONLY
HOTEL NEEDS TO FILL OUT THIS SECTION COMPLETEL Y
HAVE TRANSIENT SIGN AND DATE THE FORMTOTAL # OF DAYS; (MAX # OF DAYS IS 4; OFC.
SHOULD MAKE IT FOR MAX # OF DAYS)Use attached hotel list below to call ahead of time and see if hotels have room available. It is best not
to tell them your purpose. Simply ask them if they have a room and let know you are on your way.
Bring this entire packet with you
TOTAL AMT. AUTH. Total cost for # of days
TODAY'S DATE DATE TRANSIENT WIL LEAVE
SACRAMENTOCOST PER NIGHT DATE TRANSIENT WILL LEAVE
TODAY'S DATE 1-4
TODAY'S DATE DAY OF THE WEEK
SIGNATURE OF HOTEL EMPLOYEE ADDRESS OF HOTEL
NAME OF HOTEL EMPLOYEE (PRINTED) HOTEL TAX ID NUMBER
PHONE NUMBER OF HOTEL HOTEL TAX ID