Policy Text
Roll Call Training Bulletin
Produced by: Lt Sameer Sood, Office of Specialized Services Katherine Lester , Chief of Police
Prepared by: Officer Mark Kimble, PSU Volume 25-4
988 Suicide and Crisis Lifeline
3/12/2025
The 988 Suicide and Crisis Lifeline is a national network of local crisis centers that provides free and
confidential emotional support to individuals in crisis or emotional distress 24 hours a day, seven days
a week . Reasons to call include : substance use disorder, economic worries, relationships, cultur al or
identity issues , illness, intimate partner violence, depression, mental or physical illness, and
loneliness.
WellSpace Health Sacramento operates the region’s 988 Suicide and Crisis Lifeline . The hotline
serves Northern California , including Sacramento and Placer Counties . WellSpace Health
Sacramento can transfer callers needing a mental health crisis response to the Sacramento County
Community Wellness Response Team (CWRT) or to Crisis Receiving for Behavioral Health (CRBH) .
The CWRT consists of a mental health counselor and a peer with lived experience. The team can
respond to individuals experiencing a mental health crisis through one-on-one assistance, de-
escalation, crisis interventions, assess ment of needs, and the creation of safety plans.
Sacramento Police Department (SPD) members can call CWRT directly at 916 -999-4673 to provide a
referral for an individual who requests additional support. Keep in mind the CWRT will only provide
SPD Officers with limited information on the referral results. When referring CWRT to community
members, please refer them to call 988 to ensure timely, appropriate services are provided.
CRBH (previously known as SURE), provides community members with a short -term (4 to 24 hour s)
opportunity to voluntarily recuperate from the effects of a mental health or substance use crisis while
being engaged with wraparound supportive services and facilitating continuity of care. SPD members
can call CRBH direc tly at 916 -469-4714, ext 1. For new refe rrals, SPD must make the initial call.
CRBH is located at 631 H Street near the Sacramento County Main Jail.
If you encounter individuals needing mental health support that do not meet 5150 W&I criteria , please
consider 988, CWRT , or CRBH as an option to connect community members to mental health
services . These programs shall not be used as an alternative to responding to dispatched calls for
service.
NOTE: See the attached “BHS Resources for LEA” for additional services.
Roll Call Training Bulletin
Produced by: Lt Sameer Sood, Office of Specialized Services Katherine Lester , Chief of Police
Prepared by: Officer Mark Kimble, PSU Volume 25-4