Policy Text
SACRAMENTO POLICE DEPARTMENT
GENERAL ORDERS
G.O. 537.02
1 OF 1
537.02
TRAFFIC - CITIZEN REPORTING OPTIONS
06-24-11
PURPOSE
The purpose of this order is to establish procedures for allowing citizens to report vehicle collisions at a
Department public counter or by mail or online.
POLICY
It shall be the policy of the Sacramento Police Departm ent to provide a method for citizens to document
a collision occurring in the City of Sacramento w hen the collision is not doc umented by field personnel.
PROCEDURE
A. GENERAL
1. When a citizen contacts the Communicati ons Division to report a collision which does
not meet criteria for dispatch, Communications Division staff shall advise the citizen to
do the following (in accordance with CVC sections 20002, 20003, 20004 and 16025):
a. Safely move their vehicle out of the roadway to a safe location.b. Exchange the name, current address and v ehicle license number (or V.I.N.) of
the driver and registered owner with the other involved party(s).
c. Exchange their driver’s license number and present their driver's license (or other
valid ID) and vehicle registration if r equested by the other involved party(s).
d. Exchange the name and address of their insurance company and policy number
with the other involved party(s).
e. If unable to locate the owner or person in charge of the damaged property, leave
a note in a conspicuous plac e containing the information s pecified in section b, c
and d above and include a statement of t he circumstances of the collision.
f. Notify the California Department of Motor Vehicles (DMV) if damage resulting
from the collision is in excess of $750 (DMV form SR-1).
B. REPORTING
1. If the collision does not meet criteria fo r dispatch and the parties involved wish to
document the collision, they shall be advised to do one of the following:
a. Non-Injury Collisions
(1) make an online report.(2) go to the Public Safety Center , Public Counter (5770 Freeport Blvd.).
b. Injury Collisions
(1) CVC Section 20008 requires a driver involved in an injury collision to
report the collision to the appropriate law enforcement agency within 24 hours. It also requires the law enfor cement agency to transmit a copy of
the report to the California Highway Patrol by the 5th day of each following month.