Policy Text
SACRAMENTO POLICE DEPARTMENT
GENERAL ORDERS
G.O. 410.12
410.12
INSTALLATION/MOVEMENT/MA INTENANCE OF COMPUTERS
09-16-91
PURPOSE
To establish responsibilities for the installati on, and maintenance of computer network peripheral
equipment connected to the P ublic Safety computer.
POLICYThat the installation, movement, and maintenanc e of computer network peripheral equipment be
serviced only as prescribed in this order.
PROCEDURE
A. GENERAL
1. The Data Services Unit, Office of Administra tive Services (OAS), Da ta Services Section,
shall install, move and maintain all comput er network peripheral equipment connected to
the Public Safety computer.
a. Microcomputer equipment (PC's, PC printers , disks, etc.) not lin ked to the Public
Safety computers is not covered by this order.
b. Typical Public Safety Computer netwo rk equipment shall in clude, but is not
limited to:
(1) terminals(2) printers(3) TCU80 protocol converters(4) cabling and connectors(5) Muxservers(6) DECmuxes(7) modems and other "direct connect" devices.
c. scheduling target dates for activity completion and connectivity testing.
2. The Data Services Section shall not be directly responsible for the acquisition,
justification, budgeting, approval or financing of such equipment. However, staff shall be
available to assist each us er group with this process.
B. ROUTINE EVENTS
The following procedure is established to cove r routine events that affect Public Safety
computer connectivity.
1. Each unit requiring a change to its computer peripheral equipment configuration shall
assign an Computer Security Committee Member (Member) who shall contact the Data
Services Section Manager (Manager) a nd describe the activity or task.
2. The Manager shall:
a. document the request for service and assi st with scheduling the activity or task
b. notify the designated Member when t he activity or task is completed.
C. NEW EQUIPMENT ADDED TO THE NETWORK
1. Acquisition (Planning Stage)
a. Before the planned acquisition of this type of equipment, the designated Member
shall contact the Manager to determi ne if the potential acquisition can be
supported within the current network environment and configuration. A phone
call or short memorandum will initiate the planning process.
b. The Manager shall assist the Member with preparing cost data and other
information relative to actual inst allation preparatory to equipment request
approval.
2. Acquisition (Approved)
The Manager shall assist the Member and user section staff in ordering the equipment as well as planning and coordination of the site preparation. Target dates for wiring,
connectivity, programming and actual instal lation shall be developed at this time.
3. Actual Acquisition (Equipment on Site)
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SACRAMENTO POLICE DEPARTMENT
GENERAL ORDERS
G.O. 410.12a. The Member shall notify the Manager when the equipment is on-site and ready
for installation.
b. The Data Services staff shall actua lly install and test the equipment. All
programming changes and internal netwo rk documentation shall be updated at
this time.
c. The Manager shall notify the Member when the equipment is ready for
operational use.
d. The Manager shall formally notify t he Member when this activity has been
completed.
D. RELOCATION OR RECONFIGURATION OF EQUIPMENT
1. Temporary Removal and Reinstallation Required
Examples: Major remodeling, unit painting, new carpet, etc.
a. Before physically moving or disco nnecting any established equipment, the
Member shall contact the Manager and explain the activity.
b. The Manager shall assist the Member and remove and reinstall the applicable
devices.
c. All reinstalled equipment shall be te sted by Data Services staff when the
reinstallation is completed.
d. The Manager shall formally notify the appr opriate Member when this activity has
been completed.
2. Permanent Reconfiguration or Relocation of Equipment
a. Before physically moving or disco nnecting any established equipment, the
Member shall contact the Manager and explain the activity.
b. The Manager shall assist the Mem ber with the planning effort, develop
associated costs, if applicabl e, and schedule the relocation.
c. The Manager shall be responsible for the physical movement, programming
activities and testing of th e devices within the desi gnated area. All internal
network documentation shall be updated at that time.
d. The Manager shall formally notify the appr opriate Member when this activity has
been completed.
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