Policy Text
SACRAMENTO POLICE DEPARTMENT
GENERAL ORDERS
GO 310.01
Page 1 of 3
310.01
CORRESPONDENCE
02-03-17
PURPOSE
The purpose of this order is to establish and m aintain a Department standard for the preparation of
administrative reports, document s and correspondence.
POLICY
It shall be the policy of the Sacramento Police Department to present a professional and consistent image
through adm inistrative reports, documents and written correspondence .
PROCE DURE
A. GENERAL
1. Department personnel shall not use the Department address as t heir personal mailing address.
2. The Department’s address shall not be used on any motor vehicle registration or driver license
except as authorized by the California Vehicle Code.
3. All correspondence shall be reviewed by the auth or and their supervisor to ensure it conforms to
the guidelines as outlined in this General Order.
4. All outgoing correspondence shall be composed in either 12 -point Times New Roman font
(preferred) or 12-point Arial font in the established memo format. (NOTE: Format e xamples are
available in the Chief ’s Office .)
5. Written correspondence that do not conform to the standards as outlined in this Order may be
returned to the author for correction .
6. Supervisors receiving written communication s addressed to a higher authority shall review, initial
and forward it through the chain of command.
7. Personnel temporarily in command shall precede their temporary rank with the word “Acting.”
B. FORMS OF CORRESPONDENCE
1. FORMAL
a. Formal correspondence are document s addressed to public official s (e.g. Police Chiefs,
Sheriffs, Commissioners, Mayor ’s Office, City Manager’ s Office, City Council, Department
Head s, etc.).
b. Formal correspondence shall be signed by the COP or their designee.
c. All formal correspondence shall:
(1) Conform to the formatting specifications as outlined in this General Order.
(2) Be printed manually on the official Department letterhead provided by the Supply Section.
(3) Have a ref erence number assigned to it by personnel in the Ch ief’s Office.
(4) Be submitted for signature through the employee’s chain of command with an SPD 001
attached. NOTE: If requested, a copy of the signed letter may be returned to the
requestor .
d. Upon receiving the SPD 001 and the original correspondence, perso nnel in the Chief’s Office
shall:
(1) Review the formal correspondence .
(2) Obtain the COP signature.
(3) Return the original correspondence to the requestor (if requested) and file a copy of the
correspondence in the Chief’s Office .
2. INFORMAL
a. Informal Correspondence are memorandums that are not address ed to public officials (e .g.
form letters , letters to Department personnel, etc.)
b. Informal Correspondence may be composed and printed directly on the electronic version of
the Departmental letterhead that is provided by the Professional Standards Unit .
c. Informal Correspondence may be signed by the Division Captain or their designee .
SACRAMENTO POLICE DEPARTMENT
GENERAL ORDERS
GO 310.01
Page 2 of 3
3. ELECTRONIC (EMAIL)
a. The Department’s email system shall not be used to:
(1) Support/oppose political candidates.
(2) Support/opp ose ballot propositions.
(3) Conduct any activities that are not work related.
(4) Send emails containing inappropriate messages or images that are derogatory,
defamatory, obscene, discriminatory, disrespectful, sexually suggestive or harassing in
nature.
b. Department personnel sending an email shall:
(1) Ensure that messages sent are professional in nature and grammatically correct.
(2) Report message s that are unprofessional or offensive in nature to their supervisor .
c. Unless prior approval has been given by the employee’s supervisor , only the following
information may be included in the employee’s digital signatures :
(1) Employee’s n ame.
(2) Badge number (if applicable) .
(3) Rank or Title .
(4) Assignment.
(5) Contact phone number .
(6) The Department’s vision statement and/or widgets that link to the De partment’s social
media sites .
(7) A headshot photo of employee in uniform or appropriate business attire .
(8) Approved Departm ent logo or Department shield.
C. REPORTS
1. Individual Offices or Sections (e.g. OOI, Administrative Services , etc.) shall prepare their own City
Council Reports and corresponding agreements .
2. Assigned Offices or Sections shall coordinate the preparation of their City Council reports through
the Government Affairs Unit (GA U) and Fiscal Operations Unit.
3. The Fiscal Operations Unit shall provide technical staff assistance to ensure th at grant and
budgetary requirements corresponding to the reports are met.
4. The GAU shall coordinate the review and appro val of all City Council reports and corresponding
agreements.
a. A draf t copy shall be routed electronically to the GAU and the Administrative Officer (AO) of the
Fiscal Operations Unit for review and approval.
b. The GAU shall facilitate the City review process which includes the City Attorney’s Office, the
City Budget Office, the City Clerk ’s Office and the City Manager’s Office.
c. Any recommended revisions shall be commun icated to the report originator and his/her
Captain or designee by the GAU.
d. The GAU shall make all approved revisions to the City Council report and submit the