Policy Text
Departmental Memorandum
Volume 24-4
To: All Uniformed Personnel Katherine Lester , Chief of Police
From: Captain Brent Kaneyuki, Metro Division
Reporting Homeless E ncampments to IM T
06-18-2 024
This memorandum provides gui delines for r eporting homeless enca mpments t o the city’s ho meless I ncident
Management Tea m (IMT) via 311 . The i ntent of t his bul letin is t o ensu re all hom eless enca mpments t hat pa trol
officers r espond t o are reported to the IMT. The reporting of en campments i s nece ssary so outreach providers
are aware of t he encampment l ocations and ca n respond to of fer se rvices. The I MT will gener ally n ot mitigate
encampments on private pr operty.
Response Procedures
Publ
ic Property:
A.When r
esponding to a call for service (CFS) at a homeless encampment on public property, patrol officers
shall:
1.Properly resolve the call for service (273.5, 245, 242 415, 981, etc.) and complete all necessary
documentation.
2.Before clearing, one patrol officer on the call shall utilize their department -issued cell phone, and enter
a CFS on the City of Sacramento 311 App. That officer may also call 311 to enter a CFS. Whenutilizing the 311 App, follow the below directions, under “Procedures for Entering a Call on the 311
App”.
Pr
ivate Property:
A.When res ponding to a call for service at a homeless encampment on private property, patrol officers shall:
1.Properly
resolve the call for service (273.5, 245, 242 415, 981, etc.) and complete all necessary
documentation.
2.Before clearing, one patrol officer on the call shall utilize their department-i ssued cell phone, and enter
a CFS on the City of Sacramento 311 App. That officer may also call 311 to enter a CFS. When
utilizing the 311 App, follow the below directions, under “Procedures for Entering a Call on the 311
App”.
B.W
hen responding to a call for service that is only for trespassing on private property and involves a
homeless
encampment, patrol officers shall:
1.Refer to General Order 538.02 and ensure compliance with it when handling trespass violations.
2.If an owner or designated agent is available, requesting to have the individuals removed, and wanting
to sign a
notice of trespass or there is one on file, an officer will be dispatched to enc ampments
i
nvolving three (3) or less individuals. Homeless encampments with four (4) or more individuals will be
referred
to 311 via SPD Dispatch. If there is any question of property ownership, the incident s hall
aut
omatically be referred to the IMT.
3.Attempt to obtain voluntary compliance to vacate the property. If unsuccessful, enforcement action
shall
be taken for trespassing per G.O. 538.02, and if the following criteria are met:
a. there are three (3) or less individuals and each individual’s property fits inside of a closed 55-g allon
bag. Enforcement action includes arresting and booking the individual(s) as the crime is likely to
continue.
Departmental Memorandum
Volume 24-4
To: All Uniformed Personnel Katherine Lester , Chief of Police
From: Captain Brent Kaneyuki, Metro Division
4. If the amount of property in #3 above is exceeded, responding Patrol Officers will take no enforcement
action. I nstead, patrol officers will issue the Notice of Trespass and document the circumstances in a
Trespass Information Report for IMT follow -up. Information must include:
a. Names and identifying information of individuals contacted and advised.
b. Descriptions of the tent(s) to include: size, color, etc.
5. If no enforcement action is taken, explain to the owner or agent that due to the size of the encampment,
it is being referred to the IMT. Additionally, enter a CFS on the City of Sacramento 311 App as outlined
below.
C. After submitting the service request
1. A 311 call number will be provided.
2. Officers shall enter that 311 call number along with the names and identifying information of the individuals they contacted on the CAD Call.
3. Once submitted, the IMT will ev aluate and determine the next appropriate steps.
Procedure for Entering a Call on the 311 App
1. Locate and
open the
Sacramento
311 App on
your
Department -
issued
phone.
2. After opening
the 311 App ,
select "Request
Service."
Departmental Memorandum
Volume 24-4
To: All Uniformed Personnel Katherine Lester , Chief of Police
From: Captain Brent Kaneyuki, Metro Division
3. Officers with a
311 Account
may utilize it,
create an
account using “Register & Log
In” or select the
"Continue as
Guest " option.
4. Select the
"Homeless
Camp "
option.
5. Then, select the
most appropriate
option from the list.
6. Select
"Request this
service."
Departmental Memorandum
Volume 24-4
To: All Uniformed Personnel Katherine Lester , Chief of