Policy Text
Correctional Services P age 1 of 3 9/10 (REV 8/16)
MJ/RCCC
OPERATIONS ORDER
Maintenance Requests and or Building Repair
The purpose of this Order is to standardize the procedures for maintenance requests
and facility or building repair at the Main Jail and at the Rio Cosumnes Correctional
Center (RCCC).
I. Overall Maintenance
A. Custody and assigned staff at each facility are responsible for inspecting
facility equipment in their respec tive work areas on a daily ba sis and will
promptly report all needed repairs. Maintenance and repair con cerns will
be fielded through the respective facility proje cts officer.
II. Main Jail
A. At the Main Jail , facility equipment needing repair and general
maintenance will be fielded throu gh the project officer using a
Maintenance Request form.
B. The form may be emailed or p rinted out and delivered to the project
officer.
III. RCCC
A. At RCCC , facility or buildings needing repair and general maintenance will
be fielded through the project off icer. If the requested mainte nance can
wait 24-48 hours, staff should us e the Maintenance Requests tab on the
RCCC Portal.
B. During working hours (Monday th rough Friday), if repairs are needed
immediately, the projects off icer should be contacted. If the projects
officer is unavailable, direc t lines for the trade may be used. The numbers
for these lines, including the after-hour emergency number, are listed on
the “Maintenance Phone List” on the RCCC Portal in the Forms se ction.
C. If the maintenance issue is an emergency, a supervisor shall be notified in
addition to the Projects Office r. If the emergency maintenance issue is
after-hours, call the emergency maintenance number 875-6900 to have
the on call maintenance crew not ified. Staff should never leav e a
message on the non-emergency line for emergency maintenance iss ues.
Correctional Services P age 2 of 3 9/10 (REV 8/16)
MJ/RCCC
Appendices: Maintenance Request Form (12-K)
Related Orders: None
References: None
Appendix 12-K (REV 9/15)
MAINTENANCE REQUEST
MAIN JAIL
INFORMATION
REQUESTOR (Name and Dept.) DATE & TIME
TELEPHONE NUMBER JOBSITE CONTACT / TELEPHONE
NUMBER
LOCATION OF WORK TO BE DONE
REQUESTED WORK:
PRIORITY (check one)
ASAP – OFFICER SAFETY
ROUTINE
SPECIAL INSTRUCTIONS
When maintenance requests have been filled out, return them to the Projects Office or
designated location.