Policy Text
Work Release Page 1 of 3 6/05.0 (REV 5/01)
COLLECTION OF DELINQUENT ACCOUNTS
The purpose of this order is to p rovide guidelines for collecti on of delinquent Work
Release accounts. I. Revenue Collection Unit
The objective of the Revenue Coll ection Unit is to collect fees owed to the
Sheriff’s Department.
II. Delinquent Payment
A. An account is considered del inquent if payment is not recei ved when it is
due. Collection of delinquent a ccounts is the responsibility of the records
officers and collection servic es agents assigned to the Reven ue Collection
Unit. Collection may be achiev ed by contacting the debtor via telephone,
letter, or site notice, and adv ising the individual of the co nsequences of
non-payment.
B Legal Action/Expulsion
1. Legal action or expulsion from the program for non-payment should
be used as a last resort when nor mal collection procedures fa il.
C Written Notice
1. If no payment has been receiv ed seven days after the payment due
date, a Notice of Missed Payment form (Appendix A) shall be sent.
D Telephone Contact
1. The records officer will moni tor all delinquent accounts and assign
them to the appropriate collector s. The collection services ag ent or
records officer will call t he debtor and r equest the past due amount.
2. If the individual cannot be reached by phone, a request for a return
call shall be left with the answe ring party or machine. The cal ler
should only leave a message; e.g ., “Please call (state name) of the
Sacramento Sheriff’s Depar tment at (leave number).”
Work Release Page 2 of 3 6/05.0 (REV 5/01)
3. When the debtor is reached, the records officer/collection a gent can
negotiate a payment plan. If t he debtor is uncooperative, a dec ision
may be made to either:
a. Instigate legal action; b. File for a tax intercept; or c. Remove the participant from the program and return them to
custody to serve the bal ance of their sentence.
E. Unwilling to Pay
1. A determination must be made if the individual is unwilling to pay
the fees. If there has been a change in the participant’s
employment status or income, a second interview must be conducted.
F. Unable to Pay
1. Pursuant to Section 4024.2 PC and Sacramento County Code
Section 2.90.310, no participan t may be ejected from, or den ied
access to, the program due to inability to pay the fees.
G. Refusal to Pay
1. A refusal to pay is differ ent from ability to pay and will cause
removal from the program.
H. Removal from the Program
1. No participant will be remov ed from the program for financia l
reasons without supervisory approval.
Work Release Page 3 of 3 6/05.0 (REV 5/01)
JOHN MCGINNESS
Sheriff
NOTICE OF MISSED PAYMENT
(DATE)
Dear (Name of Program Participant):
When you were accepted on the Sher iff’s Work Project/Home Deten tion, a payment
schedule was established. As of ( date) your payment of (amount) has not been
received.
Your account must be brought up to date immediately . Failure to keep your payments
current will result in a demand for payment of (amount of entir e balance due).
In order to keep your payment p lan active, please send the paym ent amount due
immediately. Disregard this not ice if your payment has already been made.
If additional information is needed , you may contact this offic e by calling one of the
below listed numbers based on the first letter of your last nam e:
A – C (916) 874-1427 D – J (916) 874-1444
K – P (916) 874-1431 Q – Z (916) 874-1430 No Personal Checks Will Be Accepted . To pay by credit card, please call 1-888-462-
1020. Very truly yours, JOHN MC GINNESS, SHERIFF
Collection Recovery Unit Sacramento Sheriff’s Department P.O. Box 15710 Sacramento CA 95852-0710
Appendix A
SACRAMENTO COUNTY SHERIFF’S DEPARTMENT