Policy Text
Page 1 of 4 General Order 07 -36 (03/13/2025 )
ON-CALL DUTY ASSIGNMENT
RICHMOND POLICE DEPARTMENT
GENERAL ORDER
Subject: ON -CALL DUTY ASSIGNMENT Chapter
7 Number
36 Pages
4
References:
Collective Bargaining Agreement between City of
Richmond, VA, and Richmond Coalition of Police, effective
from July 1, 2024, through June 30, 2027
Administrative Regulation 4.7 Related Orders: Effective Date: 03/13/2025
Revised By: PD -132
Prv. Rev. Date: 0 8/30/2023
If any provision of this General Order conflicts with any collective bargaining article,
the collective bargaining agreement shall govern.
Chief of Police:
I. PURPOSE
The purpose of this directive is to establish a policy for compensating employees for On -
Call Duty Assignments.
II. SUMMARY OF CHANGE
This policy has been modified to update the current procedure for supervisor
responsibilities.
III. POLICY
It is the policy of the Richmond Police Department to comply with the Fair Labor Standards Act (FLSA) and applicable law. In adherence with Administrative Regulation
4.7 On- Call Duty, the City will compensate non -exempt employees for on- call duty
assignmen ts. Exempt employees are not eligible to receive compensation for on- call duty
assignments. An exempt employee, due to professional, executive, or administrative
status, or any combination thereof, is not eligible for on- call pay. This policy is intended
to serve as a guide, which aims to comply with FLSA requirements, and does not establish
any rights for employees in regard to on- call status or pay for on- call assignments that are
greater than established by law. Violations of this policy may result in disciplinary action, up to and including dismissal from City service.
IV. ACCOUNTABILITY STATEMENT
All employees are expected to fully comply with the guidelines and timelines set forth in
this general order. Failure to comply will result in appropriate cor rective action.
Responsibility rests with the Division Commander to ensure that any violations of policy are investigated and appropriate training, counseling and/or disciplinary action is initiated. This directive is for internal use only and does not enl arge an employee’s civil liability in
any way. It should not be construed as the creation of a higher standard of safety or care in an evidentiary sense, with respect to third party claims. Violation of this directive, if
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ON-CALL DUTY ASSIGNMENT
proven, can only form the basis of a complaint by this Department, and then only in a non-
judicial administrative setting.
V. DEFINITIONS
A. CALL BACK – An employee who is directed by supervision to report to work for a
specific assignment.
B. ON-CALL STATUS – A period of time when an employee is required to remain
available outside of his/her normally scheduled work hours “waiting to be engaged”
to return to work.
C. SUBJECT TO CALL BACK STATUS – An employee whose primary or secondary
assignment is reactive in nature. The employee is not given a fixed, rotating schedule and not formally “waiting to be engaged.” The employee is expected to respond to call-outs if able. This status is exempt from daily/weekly “on- call” status
compensation.
VI. PROCEDURE
A. The following procedures shall be observed for on- call duty assignments:
1. On-call duty assignments apply to all hours other than an employee’s regularly
scheduled work hours on weekdays and weekends. An employee scheduled for an on- call duty assignment who is on approved sick leave an entire day shall
not be eligible for on- call duty on that day. For approved vacation leave,
eligibility for on - call duty will be determined by the employee’s
Precinct/Division Commander.
2. Employees shall be notified in writing if their position may require on -call duty
assignment.
3. Personnel assigned to an on-call duty assignment shall be issued a cell phone.
4. On-call duty assignments shall be determined by the Chief of Police or
designee and be given on a rotating basis, when possible.
5. Lineups shall be created and maintained identifying the personnel on- call for
each period.
6. Personnel assigned to a Division, Unit, or Team designated as having an on-
call status will establish a rotation documented on their lineups. At no time will all members assigned to a Division, Unit or Team be in an on -call status,
unless approved by their Precinct/Division Commander.
7. The line-ups for each Division, Unit and Team will be saved and maintained on
the
B. The following non-exempt assignments are eligible for on-call duty compensation and will be based on a scheduled rotation:
1. Precinct Executive Officers
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ON-CALL DUTY ASSIGNMENT
NOTE: When covering for the Commanding Officers due to training, vacation,
sick etc., shall be approved by the Area Major.
2. Precinct Detectives
3. Major Crimes Lieutenants, Sergeants, Detectives and Forensics Investigators
(Including Sworn and Professional Staff Civilians)
4. Special Operations Division Crash Team Lieutenants, Sergeants, and Investigators
5. Crowd Management Team Members (CMT) – Li eutenants and below
6. Special Weapons and Tactics Team (SWAT)
7. Hostage