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ORANGE COUNTY SHERIFF'S OFFICE GENERAL ORDER Effective Date: February 8, 2025  Amends – GO 20.1.2 ( April 5, 2018 ) Number: 20.1.2 Distribution: All Personnel Review Month: October Reviewing Authority: SSD / Quality Assurance Subject: Inspectional Services This order consists of the following: 1. Purpose 2. Policy 3. Definitions 4. Procedures 1. Purpose The inspectional process is an essential mechanism for effectively evaluating the quality of agency operations. This process will verify agency goals are being pursued, identify the need for additional resources, and encourage continual compliance with ap plicable accreditation standards. 2. Policy It is the policy of the agency to manage all resources effectively . The role of inspectional services is to review all components of the agency on a regular basis to verify the resources are being effectively u tilized. 3. Definitions A. Abbreviated Staff Inspection - a routine inspection conducted by Quality Assurance (QA) personnel of the persons, facilities, or procedures in a specific section or sector of the agency to maintain compliance with applicable accreditation standards. Every section or sector of the agency will have an Abbreviated Staff Inspection conducted once within the accreditation cycle . If a section or sector of the agency is the subject of a Comprehensive Staff Inspection, an Abbreviated Staff Inspection will not be required within the same accreditation cycle. B. Citizen Survey - A method of obtaining citizen attitudes and opinions as required by accreditation standards. C. Comprehensive Staff Inspection – a full top down and bottom -up review conducted by QA personnel of the facilities, processes and personnel in a particular section or sector of the agency as directed by the Sheriff. D. Follow -Up Inspection Report - a post inspection process to determine progress in solving identified deficiencies noted in a Comprehensive Staff Inspection or an Abbreviated Staff Inspection, if applicable. E. Formal Line Inspections - a review conducted at least annually by a Division/Section Commander of personnel, equipment and facilities under his/her command. 20.1.2, Page 2 of 5 F. Informal Line Inspections - the supervisory and management reviews of tasks and the personnel performing them. These inspections are to confirm accountability of the chain of command. Line inspections are conducted to determine: 1. If subordinates understand and execute assigned duti es. 2. If equipment and facilities are adequately maintained. 3. If personal appearance is acceptable. 4. Procedures A. Citizen Surveys 1. QA personnel shall conduct in depth citizen surveys as part of the applicable accreditation standard requirement. These surveys will be conducted to gauge citizen opinion of overall agency performance , compete nce of agency employees, deputy attitudes and behavior, community concern over saf ety and security and the citizen s’ recommendations and suggestions for improvements. 2. QA personnel shall prepare a report to the Sheriff , at least biennially , with the results of the survey. 3. Any Survey received with concerns of a significant nature wil l be forwarded to the respective Division Commander to review and respond if necessary. C. Formal Line Inspections 1. All Section/Sector Commanders shall conduct a formal line inspection annually. A written report of the results of each formal inspection will be prepared and forwarded to the Division Commander. The report will include an anticipated correction date for all deficiencies noted. Division Commanders shall confirm corrective action is completed and note when the deficiency was corrected. A copy of this report will be forwarded to Accreditation. 2. Accreditation Standards require patrol vehicles to contain the following items: a. a charged fire extinguisher, b. an operational flashlight (in the car or on the deputy’s person), c. a first aid kit containing current supplies and d. personal protective equipment. 3. Agency issued equipment carried on a deputy’s person or in an agency vehicle which has expiration dates will be inspected to verify the condition/status of the equipment and replace those items prior to expiration. These items include, but are not limited to: a. Fire extinguishers b. Chemical Agent IPD (Individual Protection Device) c. Celox ™ d. Naloxo ne HCI Nasal Spray e. Gas Mask Filters f. First Aid Kits (any medication contained within) 20.1.2, Page 3 of 5 g. ECD Cartridges h. Body Armor 4. Lieutenant or civilian equivalents shall annually account for all cellular devices assigned to their section as per GO 13.1.11 Telecommunications. 5. Section Commanders are responsible for conducting annual audits for the list of personnel who have access to their respective facility or area. D. Informal Line I nspections Informal inspections of personnel, vehicles and equipment will be conducted daily by each level of supervision. A written report is not necessary unless a major breach of policy is discovered. Supervisors shall: 1. Be attentive to the condition o f vehicles and equipment of their subordinates. 2. Require immediate repairs when necessary. If supervisors discover deficiencies outside their scope of authority, they shall notify the responsible supervisor for corrective action. E. Abbreviated Staff Ins pection This management tool is used to confirm administrative procedures are being adhered to. A written report that identifies deficiencies and makes recommendations for their improvement and/or correction and identifies positive aspects of the area being inspected will be submitted to the Division Commander