Policy Text
ORANGE COUNTY SHERIFF'S OFFICE
GENERAL ORDER
Effective Date: April 28, 2016 Amends - G.O. 17.1.1 (February 6, 2009) Number: 17.1.1
Distribution: All Personnel Review Month: August Reviewing Authority:
HRD / CISM
Subject: Critical Incident Stress Management Team ( CISM)
This order consists of the following:
1. Purpose
2. Policy
3. Definitions
4. Procedures
1. Purpose
The purpose of this policy is to establish a CISM Team to assist agency members and the
community, where appropriate, in co ping with stress related to traumatic events.
2. Policy
It shall be the policy of this agency to provide personnel with needed emotional and
psychological support related to his/her involvement in a critical incident and provide
assistance , to agency pers onnel and their family members, where appropriate. This shall
be accomplished through defusings , debriefings, one -on-one peer support , critical incident
stress education, and mental health follow -up.
3. Definitions
A. Critical Incident - any event or incide nt that has the potential to cause a strong
emotional response or reaction.
B. Debriefing - specially structured confidential group meetings between the first
responders ( persons directly involved with the critical incident ) and CISM Team
members , and a lice nsed mental health professional. Formal debriefings are
generally within 72 hours of an incident .
C. Defusing - an individual or group process of all persons affected by an incident.
The defusing is held shortly after the incident. The session is conducte d by a CISM
Team member and support personnel in a positive, supportive, and caring
atmosphere.
D. Mental Health Debriefer - a licensed mental health profession al who is a member of
the CISM Team .
E. Peer Debriefer Team Member – employees specially trained in CISM techniques , in
accordance with the International Critical Incident Stress Foundation (ICISF)
guidelines .
17.1.1, Page 2 of 3
F. Team Staff – consists of the Team Commander and Team Leaders.
4. Procedures
A. Structure and Authority
The CISM Team is a function of the Orange County Sheriff’s Office. The Team is
managed by the Team Commander or designee . The Team Commander or
designee will liaison with the Sheriff and Staff. All CISM Team Leaders and
members will be trained in principles of critical incident stress manageme nt. Mental
Health personnel will support the Team to accomplish its purpose and assist with
training and education.
B. Formal Debriefing
1. A formal debriefing shall be conducted in duty -related deaths, serious injury
of a co -worker, mass casualty cases, or other incidents that the CISM Team
Commander or designee deem appropriate. Team members shall interview
supervisors to determine the first responders and the affected personnel. All
first responders, and those directly affected shall attend the debriefin g,
unless officially excused by the CISM Team Commander or designee.
2. Formal debriefings are generally within 72 hours after the incident. The
formal debriefing shall be conducted with a licensed mental health
professional and team members selected by th e Team Commander, or the
Team Leader.
3. Only personnel directly involved in the incident shall be permitted in the
debriefing. Note taking, recorders, or video equipment shall not be
permitted.
4. All agency personnel who are first responders or who have bee n determined
to be directly affected shall attend a debriefing as deemed necessary by his
or her immediate supervisor.
5. Personnel involved in the formal debriefings should be attentive during
debriefing sessions and refrain from listening to or using polic e radios,
pagers, and telephones.
6. The formal debriefing session is not a critique of the incident. It is designed
to support the personnel involved.
C. Confidentiality
It shall be the responsibility and duty for all CISM Team members to keep
information communicated to them confidential. Topics discussed and the name s
of personnel involved in debriefings, defusings or one on one interventions shall be
maintained in the strictest confidence.
1. The CISM Team provides emotional support for agency members invo lved in
critical incidents. Team members shall not utilize any part of CISM duties to
market a personal or non CISM related agenda.
2. All CISM Team intervention in any incident shall not affix responsibility or
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blame upon any agency member and shall refr ain from any discussion
involving responsibility or blame.
3. The CISM Commander or designee shall keep records of all formal
debriefings using the CISM After Action Summary . The form is maintained
for statistical data only.
4. Follow -up may be recommended b ased on observations during a debriefing,
defusing or one -on-one peer support, CISM Team members shall inform the
CISM Team Commander or Team Leader if follow -up is recommended .
5. Confidentiality provisions apply to defusing, debriefings and one-on-one
sessi ons conducted by licensed mental health professionals pursuant to
applicable law.
6. Team members shall not discuss information secured in any defusing,
debriefing, or one -on-one peer support session except as required by agency
policy (GO 5.1.3 (