10 - CITIZEN COMPLAINTS AND PROFESSIONAL COMPLIANCE INVESTIGATIONS

I. CITIZEN COMPLAINTS AND General Order #10 PROFESSIONAL COMPLIANCE INVESTIGATIONS Effective: 04/15/2020 CFA 20.01 20.02 20.03 Revised: 03/22/2025 20.04 2.07 APPROVED: CHIEF CARLOS NORIEGA POLICY To ensure the integrity of the Police Department, it is the policy of the North Bay Village Police Department to investigate any and all complaints, including anonymous complaints, alleging misconduct by the Department or its employees. Simultaneously, in the interest of fairness and effectiveness of police operations, the reputation of employees must be and will be protected from mistaken or deliberately false accusations. The Department will maintain a record of all complaints against the Agency or employees and protect the confidentiality of these records to the maximum extent permitted by Florida State Statutes and maintain them in a secure area. The Collective Bargaining Agreement between North Bay Village and the Florida State Lodge 81, Fraternal Order of Police (See current CBA in PowerDMS), “Article 7- Bill of Rights & Related Matters”, supersedes any conflicts or contractions between this General Order and the Collective Bargaining Agreement.