FTO_-_Community_Services_Officer_Field_Training_Program_Guidebook

MOUNTAIN VIEW POLICE DEPARTMENT COMMUNITY SERVICES OFFICER FIELD TRAINING PROGRAM GUIDEBOOK August , 2019 MOUNTA IN VIEW POLICE DEPARTMENT Community Services Officer Program Guidebook Mountain View Police Department CSO Program Guidebook - 1 (Revised May, 2019) Table of Contents Table of Contents .......................................................................................................... 1 ........................................................................................................................................ 2 Police Department Mission, Values, and Priorities . ................................................... 3 Strategic Plan Overview ....................................................................................... 4 Section 1 – Purpose and Scope ................................................................................... 5 Program ................................................................................................................ 5 Manual .................................................................................................................. 5 Section 2 – Assignments .............................................................................................. 6 CSO Assignments ................................................................................................ 6 Patrol Assignments ............................................................................................... 6 Designated Program Assignments ....................................................................... 7 Specialty Positi ons and Collateral Assignments ................................................... 7 Reporting for Work ............................................................................................... 7 Overtime ............................................................................................................... 8 Section 3 – Uniforms and Equipment .......................................................................... 9 Uniforms ............................................................................................................... 9 Equipment ............................................................................................................ 9 Section 4 – Roles and Responsibilities ..................................................................... 10 Authority ............................................................................................................. 10 CSO Duties ......................................................................................................... 10 Calls for Service ................................................................................................. 11 Section 5 – Procedures ............................................................................................... 12 Patrol Procedures ............................................................................................... 13 Providing Information .......................................................................................... 13 Internet Reports .................................................................................................. 13 Investigative Report Writ ing ................................................................................ 15 Abandoned Vehicle Abatement .......................................................................... 15 Parking Enforcement .......................................................................................... 16 Alcohol Sc reening Equipment Calibration .......................................................... 16 Section 6 – Field Training Program ........................................................................... 17 Expectations of Trainee ...................................................................................... 17 Overview of FTO Program .................................................................................. 18 Phases of Training .............................................................................................. 19 MOUNTA IN VIEW POLICE DEPARTMENT Community Services Officer Program Guidebook Mountain View Police Department CSO Program Guidebook - 2 (Revised May, 2019) In House Training Program ................................................................................ 20 FTO/FTS Responsibilities ................................................................................... 21 Section 7 – DAILY OBSERVATION REPORTS .......................................................... 22 Evaluation Process For Trainees ........................................................................ 22 Remedial Training .............................................................................................. 23 Section 8 – FIELD TRAINING PROGRAM GUIDEBOOK ........................................... 25 Instructions To The Trainee ................................................................................ 25 Instructions To The FTO ..................................................................................... 25 Section 9 – FTO IN HOUSE POLICY CHECKLIST ..................................................... 27 In House Policy Checklist ................................................................................... 28 Section 10 – PHASE #1 -3 CRITERIA CHECKLIST ..................................................... 29 Phase #1 Criteria Checklist (POST Competencies) ........................................... 29 Phase #1 Criteria Checklist Non -Emergency Incident Response ....................... 30 Phase #2 Criteria Checklist (P OST Competencies) ........................................... 31 Phase #2 Criteria Checklist Patrol Activities ....................................................... 32 Phase #3 Criteria Checklist (POST Competencies) ........................................... 33 Phase #3 Criteria Checklist Patrol Activities and Criminal Investigations ........... 34 MOUNTA IN VIEW POLICE DEPARTMENT Community Services Officer Program Guidebook Mountain View Police Department CSO Program Guidebook - 3 (Revised May, 2019) POLICE DEPARMENT’S M ISSION STATEMEN T The Mountain View Police Department keeps Mountain View safe and tackles crime through quality policing that secures the trust and support of the people it serves and protects. OVERVIEW Keeping Mountain View safe – Minimize the loss of life, personal in jury, and property damage resulting from crime or exposure to unsafe conditions caused by traffic collisions or emergency incidents. Tackling crime – Being responsive and proactive in preventing and suppressing crime through evidence- based policing strate gies, and ensuring a high quality of livability and a sense of security . Securing trust and support – Performing and obtaining results in a manner that embodies equal justice under the law, effective engagement with the community and continuous improvement . SERVING THE CITY OF MOUNTAIN VIEW The Police Department fulfills its mission aligned with the City's overall mission of providing quality services and facilities that meet the needs of a caring and diverse community in a financially responsible manner. Members of the Mountain View Police Department are City employees who apply the City's values while serving the Mountain View community. • PROVIDE EXCEPTIONAL SERVICE • ACT WITH INTEGRITY • TREAT OTHERS WITH RESPECT THE DEPARTMENT’S ORGANIZATIONAL VALUE S Provide Exceptional Service – We value being responsive to the community’s needs and seek to earn the public’s confidence and satisfaction with fair and impartial services that are highly competent, professional, and accessible to all. Act With Integrity – We value a commitment to the nobility of policing, and the ethical standards of the organization and our profession. We are trustworthy, reliable, and committed to doing the right thing, the right way, for the right reason. Treat Others with Respect – We value approaching every contact with a guardian mindset that embodies treating people with dignity and respect, giving them a voice and listening, being impartial and