Policy Text
Phase 1 Expectations
Welcome! I want to take this time to explain the expectations we have of you as a
trainee and also what you can expect from me as your training officer.
In this phase you and I will be working very closely together while I introduce you to the
world of dispatching. Questions and more questions is what is expected and also shows
your participations in your training. I encourage open communication between us to
make sure you get the most out of your training. Ask questions and tell me your ideas.
The more you actively participate in your training the better it will be.
I do not expect you to be able to do this job 100% correctly by yourself. Do not be your
worst enemy and put yourself down because of mistakes or because you are struggling
in a particular area. Many of the skills come with time and repetition. I will always be
honest about where I feel you are in your training and what you need to focus on. You
are expected to show up on time and