23-55 American Sign Language Video Relay Service.pdf

Donny Youngblood 1350 Norris Road, Bakersfield, California 93308-2231 Sheriff-Coroner Telephone (661) 391-7500 TRAINING BULLETIN ISSUE: 23-55 DATE: December 7, 2023 American Sign Language Video Relay Service The communication service provider has added a new application to the video visitation stations, allowing deaf and hard-of-hearing incarcerated people to communicate with friends/family through a Video Relay Service (VRS). The VRS accommodates incarcerated people needing to communicate using American Sign Language (ASL). TTY/TDD devices are also available. However, the TTY/TDD requires incarcerated people to be able to type and read messages for an interpreter to relay. Incarcerated people who are deaf or hard of hearing and their method of communicating should be identified at booking and included in the medical/hazard data. During the classification process, a classification deputy will add the incarcerated person to the Adults with Disabilities List (ADALT) in the Jail Management System (JMS) and notify Inmate Services.