Policy Text
Date: 08/18/16
Revision: 12/30/20
Reviewed: 11/23/24
HILLSBOROUGH COUNTY SHERIFF’S OFFICE
CHAD CHRONISTER , SHERIFF
STANDARD OPERATING PROCEDURE
Number: GEN 118.09
Page : 1 of 2
SUBJECT: PUBLIC RECORDS; TEXT MESSAGES SHERIFF’S OFFICE BUSINESS
I. PURPOSE : The purpose of this standard operating procedure is to define guidelines for storing
and archiving text message communication conce rning Sheriff's Office business.
II. SCOPE : This procedure shall apply to all Sher iff’s Office personnel regardless of whether the
text message is sent and /or received on a Sheriff’s Office issued or personal cell phone. This
procedure also appli es to S heriff’s Office personnel who receive stipends for cell phone usage.
III. DISCUSSION : In order to adhere to the State of Florida’s public record laws, it is necessary to
define guidelines for storing and archiving text messages being sent and /or receive d by Sheriff’s
Office personnel . Personnel, sworn and civilian, who send and /or rec eive text messages on a
Sheriff’s Office issued or personal cell phone that relate in any way to Sheriff’s Office business
and are non -transitory shall follow the procedure s below for retaining these text messages. While
the use of text messaging in connection with official agency business is not the preferred method
for communication , there are instances when text messaging for law enforcement purposes is
warranted. Email communication is highly recommended.
IV. DEFINITIONS :
A. Public Records - All docume nts, papers, letters, maps, books, tapes, films,
photographs, sound recordings, data processing software, or other material, regardless
of physical form, characteristics, o r means of transmission, made or received pursuant to
law or ordinance or in connection with the transaction of official business by any state,
county, or municipal agency in Florida.
B. Text Message - Electronic messages between two or more mobile phones or fixed
portable devices over a phone network. These types of messages include text, images,
videos, or sound content.
C. Transitory Message - Text messages created primarily to communicate information of
short -term value based upon the content and purpose o f the message. These types of
text messages do not include substantive information.
V. PROCEDURE :
A. Text messages pertaining to any Sheriff’s Office business , that are non-transitory in
nature, follow the same guidelines as email s, in that a text mes sage is considered a
public record pursuant to Florida’s public record laws and may be viewed by any
member of the public upon request.
B. If an employee communicates using text messages and the communication is made or
received in connection with th e trans action of official Sheriff’s Office business and is
non-transitory, the text message is a public record.
C. It is the obligation of the Sheriff’s Office employee , who sent and /or received the text
message , to retain the message in a manner in which it can be reproduced in
accordance with the Florida public record laws.
GEN 118.09 12/30/20
Page 2 of 2
D. Sheriff’s Office Bu siness /Communications conducted by Sheriff’s Office p ersonnel:
1. Personnel , who utilize non-transitory text messaging for Sheriff’s Office
business /communication on any type of phone , shall screen shot any and all text
messages sent and /or received .
2. The screen shot shall then be e mailed to th e employee’s Sheriff’s Office e mail
address. Utilizing the Sheriff’s Office email system is a preferred form of
communic ation o ver text messaging, as e mails are automatically stored and
archived by the Sheriff’s Office in compliance with Florida’s public records laws.
3. To allow for identification and retrieval, personnel shall provide enough specific
information in the email’s “subject line” so that the email can be retrieved upon a
public records request via a word search.
E. Sheriff’s Office Business /Communication related to a criminal investigation conducted by
Sheriff’s Office personnel:
1. Personnel , who utilize text messaging for Sheriff’s Office business /communication
related to criminal investigation s on an y type of phone , shall screen shot any and
all text messages sent and /or received.
2. The screen shot shall then be e mailed to the employee’s Sheriff’s Office email
address. Utilizing the Sheriff’s Office e mail system is a preferr ed form of
communication, as e mails are automatically store d and archived by the Sheriff’s
Office in compliance with Florida’s public record laws.
3. To preserve the text message for evidentiary purposes , the e mail shall be printed
and attached via a supplement to the General Offense Report.
F. The failure of sworn and civilian personnel to properly retain Sheriff’s Office business
and evidentiary -related text messages sent and /or received from Sheriff’s Of fice or
personal cell phones is a violation of Florida Law and could result in civil liability for the
Sheriff’s Office; administrative discipline for the individual employee; and could
negatively a ffect criminal cases.
Chad Chronister
Sheriff
Amend s or Supersedes: NEW