Policy Text
Date: 02/26/96
Revision: 07/01/22
Reviewed: 05/14/24
HILLSBOROUGH COUNTY SHERIFF’S OFFICE
CHAD CHRONISTER , SHERIFF
STANDARD OPERATING PROCEDURE
Number: GEN 119.03
Page : 1 of 2
SUBJECT: NEWS/MEDIA RELATIONS DURING DISASTERS
* I. PURPOSE : The purpose of this standard operating procedure is to define responsibilities,
procedures, and tasks for the Public Affairs Office during times of extreme emergencies such as
hurricanes, civil disturbances, and other catastrophic events.
II. SCOPE : This procedure shall apply to Public Affairs Office personnel .
III. DISCUSSION : Unified, non-conflicting, accurate, and timely information is an absolute
necessity during times of extreme emergencies , such as hurricanes, that threaten the public
safety. At the direction of the Sheriff, the Public Affairs Office shall gather and prepare
information of legitimate public interest for dissemination via the varied news media.
IV. DUTIES AND RESPONSIBILITIES :
A. The Public Affairs Office shall report directly to the Sheriff , or designee , during
emergency situations. During Phase III Emergency Operations, the Department of
Patrol Services Commander is the designated media spokesman for the Sheriff's Office.
B. During impending and/or actual catastrophic events, the Public Affairs Office shall
perform the following functions:
1. Establish contact with local news agencies and provide timely information
concerning emergency situations.
2. Establish contact with other agencies' public information officers responsible for
various activities related to the emergency situation (e.g., Tampa Police
Department, Emergency Operations Center, etc.).
3. Maintain contact with the Sheriff's Office Communications Bureau and the
Sheriff's Emergency Command Center.
4. Relay, via news media, special bulletins, instructions, and other messages
request ed by bona fide agencies or their official representatives.
5. Respond to media requests for available information and, whenever possible,
gather media information requests not readily available from first-hand sources.
6. When possible and upon request from Sheriff’s Office personnel, travel to
damaged areas and/or disaster scenes to coordinate with news media covering
the scene.
7. When directed by the Sheriff, contact the media for special public messages from
the Sheriff , or designee.
8. Provi de instructions and/or information pertaining to Sheriff's Office law
enforcement activities as necessary.
C. The Public Affairs Office shall be responsible for information gathering , preparation, and
dissemination to news media representatives during times of extreme emergencies ,
such as hurricanes or other potential catastrophic events. During such catastrophic
events, the Public Affairs Office shall:
1. Report directly to the Sheriff , or designee , during times of extreme emergency.
GEN 119.03 07/01/22
Page 2 of 2
2. Notify all agencies responsible for various activities related to extreme
emergency situations (e.g., Bureau of Emergency Management, EMS, Tampa
Police, hospitals, fire departments, utilities companies) phone number, radio
contact procedure, and mobile phone number.
3. Notify all news media organizations of the Public Affairs Office on-call phone
number, and contact procedure.
4. Ensure contact with the Sheriff's Office Communications Bureau supervisor on
duty to maintain a constant flow of pertinent factual information for processing
and dissemination to the news media in an accurate and timely fashion (such
information includes hazardous events and conditions, damages, unusual
events, and other information generated by Sheriff's Office field forces).
5. Receive and relay, via news media, any special bulletins, instructions, and other
messages requested by bona fide agencies or their official representatives.
6. Respond to media requests for available information and seek, gather, and
process media information requests not readily available from first-hand sources,
whenever possible.
7. When possible and upon request for Sheriff's Office personnel, travel to
damaged areas and/or disaster scenes to liaison with the media.
8. When directed, contact the media for special public interest/service messages
from the Sheriff or other Sheriff's Office officials representing the Sheriff.
9. Provide