Policy Text
Procedure
801Garden Grove Police Department
Procedures Manual
Copyright Lexipol, LLC 2022/06/27, All Rights Reserved.
Published with permission by Garden Grove Police
DepartmentCommunications Procedures - 1Communications Procedures
801.1 PURPOSE AND SCOPE
The purpose of this procedure is to specify criteria for the assignment of the number of officers
in response to an incident. The communications procedures will also establish guidelines for the
use of the emergency "beep-tone," radio communications and initiating Control One county-wide
broadcasts for stolen vehicles.
801.2 POLICE RESPONSE TO INCIDENTS
801.2.1 CRITERIA
The Computer-Aided Dispatch System is designed to assist Communications personnel by
prioritizing calls and recommending the proper number of officers (units) for response to an
incident. The C.A.D. recommendations are based on the nature and time element of the incident.
Any deviation of initially dispatching fewer or more units than recommended must be approved
by a Shift Supervisor or on-duty Patrol Sergeant.
The nature and time element of incidents are condensed into nine basic categories for easy
reference in the event the Computer Aided Dispatch System is not in service. Characteristics of
the call shall dictate whether an emergency or non-emergency response is required. The response
can further be determined by the priority listed after the type code. Emergency responses are
generally in-progress calls, which pose an immediate threat to life or property, usually requiring
more than one officer to respond. Non-emergency calls are generally calls that do not pose an
immediate threat to life or property, such as cold reports, usually requiring one officer to respond.
Patrol units are generally staffed with one officer per unit.
When obtaining the information from the victim/witness, the call taker will explain what our
response to the call for service will be, and/or make referrals to other agencies when appropriate.
801.2.2 CRIMES AGAINST PERSONS
In progress/just occurred Two officers
Cold reports One officer
801.2.3 DISTURBANCES
In progress (arguments, parties, drunks) Two officers
In progress (loud music, machinery), just occurred,
cold reportsOne officer
801.2.4 ASSISTANCE
In progress injury (suicide, unknown trouble) Two officers
In progress non-injury, just occurred, cold reports One officer
Keep the peace Two officers
Garden Grove Police Department
Procedures Manual
Communications Procedures
Copyright Lexipol, LLC 2022/06/27, All Rights Reserved.
Published with permission by Garden Grove Police
DepartmentCommunications Procedures - 2801.2.5 CRIMES AGAINST PROPERTY/BURGLARY
In progress, just occurred with suspect information
or combative suspect in custodyTwo officers (and K-9 if available)
Just occurred with non-descriptive suspect
information or non-combative suspect in custody,
cold reportOne officer
801.2.6 TRAFFIC ACCIDENTS/PROBLEMS
Just occurred (hit and runs with suspect
information)Two officers
In progress just occurred, cold reports One officer
801.2.7 SUSPICIOUS CIRCUMSTANCES
In progress (probable crimes, multiple subjects,
prowler seen)Two officers
Just occurred, cold reports One officer
9-1-1 hang-up calls - pay telephones No response
9-1-1 hang-up call - residential/business locations
Communications personnel will call back:
* If call is false No response
* If unable to determine police service Two officers
* If police service is needed, send number of units
based on nature of incidentOne/two officers
9-1-1 open line Two officers
9-1-1 incomplete text session Two officers
801.2.8 PUBLIC MORALS
In progress (narcotics, lewd conduct) Two officers
In progress (prostitution activity), just occurred, cold One officer
801.2.9 MISCELLANEOUS SERVICE
In progress, just occurred, cold reports One officer
801.2.10 ALARMS
Burglary Two officers (K-9 if available)
Robbery Two officers
801.3 USE OF EMERGENCY "BEEP-TONE" ON GREEN CHANNEL
The use of the emergency tone (beeper) on the Green radio channel is to alert personnel to
emergency radio communications, to promote officer safety, and provide a professional response
to crimes in progress and major incidents.
Garden Grove Police Department
Procedures Manual
Communications Procedures
Copyright Lexipol, LLC 2022/06/27, All Rights Reserved.
Published with permission by Garden Grove Police
DepartmentCommunications Procedures - 3801.3.1 USE OF TONE
The emergency tone will be activated by the dispatcher when:
(a)Officers are on scene to a report of a robbery or burglary in progress
(b)Occurrence of a major incident that requires a tactical dispatching plan such as:
1. Shooting
2. Foot pursuit
3. Felony car stop
4. Felony assault on an officer
5. Officer needs assistance
6. Entry into building to effect felony arrest/search warrant service
(c)Building search when requested by the handling or back-up officer on scene
(d)A field supervisor or officer requests the emergency tone
If the need for the tone becomes extended, the Station Commander or field supervisor will review
the situation and consider the use of a separate radio frequency.
801.4 RADIO PROCEDURES
801.4.1 RADIO SYSTEM
Radio operations will be conducted in accordance with Federal Communications Commission
(FCC) procedures and requirements. The