Policy Text
Policy
329Garden Grove Police Department
Policy Manual
Copyright Lexipol, LLC 2022/05/24, All Rights Reserved.
Published with permission by Garden Grove Police
DepartmentMajor Incident Notification - 1Major Incident Notification
329.1 PURPOSE AND SCOPE
The purpose of this policy is to provide guidance to members of this department in determining
when, how and to whom notification of major incidents should be made.
329.2 POLICY
The Garden Grove Police Department recognizes that certain incidents should be brought to the
attention of supervisors or other specified personnel of this department to facilitate the coordination
of activities and ensure that inquiries from the media and the public may be properly addressed.
329.3 FIELD SUPERVISOR NOTIFICATION
Most situations where the media show a strong interest are also of interest to the Chief of Police
and the affected Bureau Commander. Officers are encouraged to notify a patrol supervisor on any
incident they deem to be serious or of a community-sensitive nature. The following list of incident
types is provided as a guide for notification and is not intended to be all inclusive:
•Disasters (bombings, hazardous material-related incidents, etc.)
•Officer-involved in a shooting
•Incidents with injury to an officer
•Hostage situations
•Arrests of police employees or public officials from this or other jurisdictions
•Violent crimes or crimes of a community-sensitive nature (hate crimes)
•Death scenes
•Misconduct of a Garden Grove police officer
•Officer involved in a traffic accident
•Officer intentionally points their firearm at an individual
•Any incident requiring the planning and deployment of three or more officers
•Any incident where the News Media arrives on-scene and requests information
In the absence of a field supervisor, a Corporal may be notified to respond. In such situations,
the Corporal shall brief the field supervisor and/or on-duty Division Lieutenant of the outcome of
the incident prior to the end of shift.
329.4 DIVISION LIEUTENANT RESPONSIBILITY
The Division Lieutenant is responsible for making the appropriate notifications. The Division
Lieutenant shall make reasonable attempts to obtain as much information on the incident as
Garden Grove Police Department
Policy Manual
Major Incident Notification
Copyright Lexipol, LLC 2022/05/24, All Rights Reserved.
Published with permission by Garden Grove Police
DepartmentMajor Incident Notification - 2possible before notification. The Division Lieutenant shall attempt to make the notifications as
soon as practicable.
The Division Lieutenant or field supervisors are to notify the Chief of Police or designee, via the
chain of command, on incidents where there may be a question as to the agency's liability or
those that may result in a heightened community interest. The Chief of Police, or his designee,
will determine if the City of Garden Grove Civil Liability Response Team is to be activated. The
Chief of Police, at his discretion, will make notifications to the City Manager and the City Council.
329.4.1 MANAGEMENT TEAM NOTIFICATION
The Management Team is comprised of any employee at the rank of Lieutenant or above or at
the rank of Manager. The circumstances below are not exhaustive; any significant incident that
affects Department operations may qualify for a management level notification.
•Situations involving significant injury or death to a police officer or other City employee
(on or off duty)
•Officer-involved shootings
•On-duty department personnel involved in traffic accidents causing significant injury
to any party
•Homicides
•Traffic accidents resulting in significant, injury death or potential City liability
•Special Weapons and Tactics (SWAT) call-outs
•Acts of terrorism or significant threats of terrorism
•Activation of the public mass notification system (AlertOC) not including tests
•Arrest of any City employee
•Active shooter incidents
•Any school lockdown
•Bomb Squad activation
•Emergency Operations Center Activation
•Information relating to large demonstrations or possible civil unrest
•Any matter in which the supervisor reasonably deems necessary based on sensitivity,
public reaction, or need for coordination
All Management Team employees shall be notified via the text message/email distribution group,
of events of importance and significance to the City of Garden Grove as listed above as well as
any other matters that the on-duty supervisor reasonably believes would be of importance for
Management Team information. Personnel responsible for making this notification should include
a brief summary of the event.
Garden Grove Police Department
Policy Manual
Major Incident Notification
Copyright Lexipol, LLC 2022/05/24, All Rights Reserved.
Published with permission by Garden Grove Police
DepartmentMajor Incident Notification - 3Any police department employee may make the request for a management team (GNN)
notification to a Sergeant, Communications Shift Supervisor or any management-level employee.
If the request meets the qualifications above, the approving supervisor or their designee will send
the notification.
329.4.2 DETECTIVE NOTIFICATION
If the incident requires that a detective respond from home, the immediate supervisor of the
appropriate detail shall be contacted who will then contact the appropriate detective.
329.4.3 TRAFFIC BUREAU NOTIFICATION
In the event of a traffic fatality or major injury, the Traffic Sergeant shall be notified who will then
contact the appropriate accident investigator. The Traffic Sergeant will notify the Special Services
Lieutenant.
329.4.4 PUBLIC INFORMATION OFFICER (PIO)
The Public Information Officer shall be called after members of staff have been notified that it
appears the media may have a significant interest in the incident.