Policy Text
Policy
515Fremont Police Department
Parking Compliance Specialist and Parking
Compliance Officer Citation Guidelines
515.1 PURPOSE
To ensure uniformity in the issuance of parking citations by personnel assigned duties of the
Parking Compliance Specialist and Parking Compliance Officer.
515.2 PERSONNEL
Parking Compliance Specialist:
The Parking Compliance Specialist assists with providing daily direction and developing parking
compliance strategies. Responds to complaints from the public regarding parking enforcement
activities and performs other related duties as listed:
(a)Plans, organizes, assigns, directs and reviews the work of Parking Compliance
Officers;
(b)Trains staff in work procedures, offers guidance on parking related matters and
ensures work aligns with City objectives;
(c)Responds to difficult business, school and resident inquiries and concerns via
telephone, email and in writing;
(d)When assigned and appropriate, represents the City at a variety of meetings;
and serves as a liaison to other city departments, community groups, elected and
appointed officials, other public agencies, committees, consultants, private enterprises
and the general public on the City’s behalf;
(e)Investigates complaints received regarding parking enforcement activities, including
performing field observation of conditions;
(f)Assists in the coordination of parking arrangements for special events;
(g)Coordinates equipment maintenance and requisitions related to vehicles, computers
and other items used for parking/traffic control functions;
(h)Directs the analysis of data and develops recommendations for improvements to the
enforcement function;
(i)Identifies and understands issues, problems, and opportunities; uses effective
approaches for choosing a course of action or developing appropriate solutions;
(j)Communicates and listens effectively and responds in a timely, effective, positive and
respectful manner;
(k)Prepares written reports and correspondence that are accurate, complete, current,
well-organized, legible, concise, neat, and in proper grammatical form responds to
statements and comments of others in a way that reflects understanding of the content;
asks clarifying questions to assure understanding of what the speaker intended, and
ensures consistent communication takes place within area of responsibility.
Copyright Lexipol, LLC 2022/09/07, All Rights Reserved.
Published with permission by Fremont Police DepartmentParking Compliance Specialist and Parking
Compliance Officer Citation Guidelines - 1
Fremont Police Department
Parking Compliance Specialist and Parking Compliance Officer Citation Guidelines
Parking Compliance Officer:
The Parking Compliance Officer patrols citywide streets, parking facilities and other off-street
locations to enforce City of Fremont Municipal Codes and California Vehicle Codes; areas of
assignment include, but are not limited to, Downtown, City owned and/or operated surface lots,
commercial, business, schools, and residential areas. Investigates citizen parking complaints,
observes and reports unauthorized activities, hazards, and other conditions or emergencies.
Assists with Traffic Control for citywide special events. Issues warning notices and/or citations and
implements towing for violations. Performs other related duties as describe:
(a)Explains parking and traffic regulations to the public. Provides information in response
to questions about citations, towed vehicles, route of travel, points of interest,
directions, and related matters to the public.
(b)Issues warnings, as appropriate and orders towing of vehicles for certain parking
violations, abandoned/unused vehicles, and for construction, street repair, tree-
trimming, or other projects; completes necessary records and vehicle inventory forms
for all vehicles towed and notifies appropriate enforcement personnel.
(c)Observes, inspects and reports conditions such as hazards, traffic obstructions,
accidents, stolen cars, city property damage, needed repairs to city property or
equipment, vandalism, and any unauthorized or unlawful activities or emergency
situations.
(d)Answers a wide variety of questions from the public and responds to complaints
regarding abandoned vehicles, parking and related traffic laws, location of public
buildings, parks and points of interest, bus lines, other general directions, etc.
515.3 POLICY
(a)Parking Compliance Officer (PCO's) are empowered to issue warnings and/or citations
to parked vehicles for non-moving violations of the California Vehicle Code (CVC) and
Fremont Municipal Code (FMC)
1.PCO's are not empowered to issue citations to drivers or other persons.
2.In such an instance that mandates a citation be given to a person, the PCO shall
request a sworn officer to the location. The sworn officer will then make the final
determination and issue a citation as he/she deems appropriate.
(b)Violations and Parking Regulations
1.PCO's should issue citations to parked vehicles that are in violation of the CVC
and/or FMC sections.
2.When a type of violation is enforceable by both a CVC and a FMC section, the
FMC section should be used,e.g., handicapped zones.
3.A vehicle, which is in violation of more than one parking regulation, should
usually only be cited for on section at a time. For instance, when a time limit
has expired and the vehicle has been parked in excess of the time limit for that
Copyright Lexipol, LLC 2022/09/07, All Rights Reserved.
Published with permission by Fremont Police DepartmentParking Compliance Specialist and Parking
Compliance Officer Citation Guidelines - 2
Fremont Police Department
Parking Compliance Specialist and Parking Compliance Officer Citation Guidelines
street (one hour or two hours), the vehicle should be cited for only one of the
parking violation.
4.A vehicle parked at the same location, in violation of the same or different parking
prohibition, shall not be issued a subsequent citation until at least twenty-four
(24) hours has elapsed from the time of the first citation. Again, the vehicle
should be cited for only one parking violation on the subsequent occasion.