Policy Text
Policy
312Fremont Police Department
Officer Needs Assistance
312.1 PURPOSE AND SCOPE
To ensure the maximum degree of personal safety, it is the policy of the Fremont Police
Department to provide officers with the ability to request sufficient assistance to adequately and
safely handle any situation that may arise.
312.2 OFFICER NEEDS ASSISTANCE CALLS
An officer may initiate an "officer needs assistance" call whenever they believe circumstances
warrant rapid response to address the problem at hand.
(a)Officer Needs Assistance - Radio Code "11-99":
1.This radio call shall be initiated by an officer whenever his/her safety or the
safety of another person is placed in serious jeopardy and the number of officers
required to control the situation cannot be determined.
2.A radio code 11-99 will only be initiated when a verbal (voice) radio transmission
is received.
3.All available Fremont Police units shall respond to the request, utilizing the field
response outlined in this Policy Manual.
4.The responsible Police Communications Dispatcher will, upon receipt of an
11-99, sound the tone alert and broadcast the 11-99 and the location of the
officer.
5.Non-urgent radio traffic will cease, and a "980" shall be broadcast by dispatch.
6.As soon as it is determined that the situation is under control an officer at the
scene will broadcast a Code-4 (no further assistance required).
7.All officers who have not yet arrived at the scene, or whose assistance is no
longer required, will immediately return to their respective area of assignment
and duties.
8.A supervisor shall respond to all scenes where an 11-99 is initiated.
(b)Officer Needs Assistance - Radio Code "Code-99":
1.This radio call shall be initiated whenever an officer deems that he/she needs
LIMITED immediate response to assist with a situation that could place the
officer or another person's safety in jeopardy.
2.Declaring a Code-99 may be accomplished by activating the alert button on the
vehicle's computer, portable radio or verbally.
3.Officer response to a Code-99 shall be limited to a maximum of three (3) units.
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Officer Needs Assistance
4.The responsible Police Communications Dispatcher will, upon receipt of a radio
Code-99, sound the tone alert and broadcast the Code-99 and the location of
the officer. In addition, three (3) units will be dispatched.
5.Non-urgent radio traffic will cease on all channels.
6.If multiple officers at the same location activate their portable radio buttons or
vehicle computer "Officer Needs Assistance" button, only three (3) units will be
dispatched unless additional units are verbally requested.
7.As soon as it is determined that the situation is under control, an officer at the
scene will broadcast a "Code-4" (no further assistance required).
8.All officers who have not yet arrived at the scene or whose assistance is no
longer required will immediately return to his/her respective area of assignment
and duties.
9.A supervisor shall respond to all scenes where a Code 99 has been initiated.
10.In the event of a "Code-99" alert, when the radio number is identified, but
the user is unknown, Police Communications Dispatchers shall broadcast a
tone alert and a "980" and request the location from the officer whose radio
is activating a Code 99. If there is no response, the Police Communications
Dispatcher shall make every effort to determine who the officer is that activated
their Code 99 button in order to obtain a Code 4 status.If the "Code-99" is
an actual emergency, then field units shall start responding. If the alert is an
accident, or malfunction, Police Communications Dispatchers shall advise all
field units and cancel the "980". If an officer accidentally activates the "Officer
Needs Assistance" button on either the vehicle computer or portable radio,
Communications will immediately be advised.
312.3 COVER UNIT - CODE 10
At times, an officer is involved in a citizen contact where they feel that it is necessary to have a
cover unit. On those occasions where one unit is desired and the officer does not want the citizen
to be aware of this, they shall advise Communications of a "Code-10."
The Code-10 procedure is not designed to alter the current 11-99/Code-99 procedure. Its only
function is to act as a normal request for a single cover unit.
In the event that all available Fremont Police units cannot handle the incident, outside agencies
may be requested.
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312.4 OUTSIDE ASSISTANCE
(a)If outside assistance is requested of another agency, it will be the responsibility of the
supervisor, or senior officer, at the scene to request the assistance and to provide the
following information:
1.The person in charge of the incident.
2.The nature of the incident prompting the request.
3.The number of officers requested.
4.The location of response.
(b)Mutual Aid request
1.If outside assistance is used by Fremont, and it appears that help will be needed
for an extended period of time, an official request for mutual aid will be made.
(c)Outside Assistance Request from Another Agency
1.If a request for outside assistance is received from another agency,
Communications should determine the nature of the