Policy Text
Policy Delano Police Department
414 Delano PD Policy Manual
Emergency Utility Service
414.1 PURPOSE AND SCOPE
The City Public Works Department has personnel available to handle emergency calls 24
hours per day. Calls for service during non-business hours are frequently directed to the Police
Department. Requests for such service received by this department should be handled in the
following manner.
414.1.1 BROKEN WATER LINES
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The Citys responsibility ends at the water meter; any break or malfunction in the water system
from the water meter to the citizen's residence or business is the customer's responsibility.Public
Works can only turn off the valve at the meter. The citizen can normally accomplish this.
If a break occurs on the City side of the meter, emergency personnel should be called as soon
as practical by Central Communications.
414.1.2 ELECTRICAL LINES
City Public Works does not maintain electrical lines to street light poles. When a power line poses
a hazard, an officer should be dispatched to protect against personal injury or property damage
that might be caused by power lines. The Electric Company or Public Works should be promptly
notified, as appropriate.
414.1.3 RESERVOIRS, PUMPS, WELLS, ETC.
Public Works maintains the reservoirs and public water equipment. In the event of flooding or
equipment malfunctions, emergency personnel should be contacted as soon as possible.
414.1.4 EMERGENCY NUMBERS
A current list of emergency personnel who are to be called for municipal utility emergencies is
maintained by Central Communications.
414.2 TRAFFIC SIGNAL MAINTENANCE
The City contracts with Cal Trans to furnish maintenance for traffic signals located at Ellington
and Cecil, and Ellington Fremont only. The City of Delano maintains all other traffic signals within
the City of Delano.
414.2.1 OFFICER'S RESPONSIBILITY
Upon observing a damaged or malfunctioning signal, the officer will advise the Central
Communications of the location and problem with the signal. The dispatcher should make the
necessary notification to the proper maintenance agency.
Copyright Lexipol, LLC 2019/12/06, All Rights Reserved. Emergency Utility Service - 1
Published with permission by Delano Police Department