Policy Text
SOCIAL NETWORKING, PERSONAL COMMUNICATION DEVICES
AND CAMERAS
GENERAL ORDER #15,09
Adopted: 10/02/2012 Updated: 10/02/2012
Replaces: NEW Reviewed: 10/02/2012
PURPOSE
To establish guidelines and standards for social networking/social media in all of its related forms and to
establish guidelines for use of Persqnal Communication Devices (PCD) by sworn and non-sworn
members of the Santa Clara County Sheriffs Officé. To maintain the public's highest level of trust,
reasonable restrictions must be placed on our professional and private conduct in regards to technology
and members must hold to these standards of conduct whether on or off duty. Because the County
recognizes that social networking plays a burgeoning and often vital role in offices’ lives, this policy also
is intended as a guide for employees when engaging in social media as it relates to their employment or
representation of employment as a member of the Santa Clara Sheriff's Office.
POLICY
Members of the Santa Clara County Sheriff's Office shall be subject to standards of conduct as outlined
in this policy when they interact on and/or use social networking/social media technology, PCDs, and
cameras depicting or referencing your official capacity. The policy is intended to provide a reasonable
standard of conduct to ensure the professionalism of its members and the integrity of the Sheriff's Office.
DEFINITION
SOCIAL NETWORKING: A social network service focuses on building online communities of people
who share interests and/or activities, or who are interested in exploring the interests and activities of
others. Most social network services are web based and provide a variety of ways for users to interact,
such as e-mail and instant messaging services. Popular current examples of social networking sites
include Facebook, MySpace, and Twitter. The absence of or lack of explicit reference to, a specific site
does not limit the extent of the application of this policy.
PERSONAL COMMUNICATION DEVICE: PCDs include, but are not limited to all cellular phones,
Smartphones, ['Pads, Android Tablets, Personal Digital Assistants (PDA), cameras, and other wireless
two-way communication and/or portable internet access devices.
GENERAL ORDER #15.09 1
POLICY GUIDELINES
A. SOCIAL MEDIA USAGE WHILE ON DUTY
1.Sheriffs Office members are prohibited from posting, updating or sharing and/or using:
social networking sifes while on duty unless it is for County-approved business purposes.
No Sheriff's Office member while on duty shall post any information regarding their work
activities or professional affiliation to any social networking site. This does not apply to any
Sheriff's Office authorized or maintained sites for the purposes of official business. This
paragraph does not seek to limit off-duty conduct. .
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B. SQGIAL MEDIA USAGE WHILE OFP-DUTY
1.Sheriff's Office members may identify themselves as employees of the Sheriff's Office.
However, once you identify yourself as a member of the Sheriffs Office, you take on added.
responsibility for maintaining an acceptable level of conduct while you are employed with
the Department. Members shall carefully consider whether or not to identify themselves as
a member of the Santa Clara County Sheriff's Office, employee of the County of Santa Clara
or as a peace officer while using social networking sites. Appearing in uniform or
identifying yourself as associated with the Sheriffs Office could trigger a review of the
posting to determine if it violates our standard of conduct. When using any of the numerous
social media sites, Sheriffs Office members should also bear in mind that any information
posted may be made visible to the public at large, including potential citizen contacts,
suspects, witnesses or victims of crimes.
No Sheriffs Office member shall knowingly post, or cause to be posted, or disseminate
photographs, video images, audio files, or text documents that constitutes confidential or law
enforcement sensitive information. Examples of such confidential or law enforcement
sensitive information includes but is not limited to information not appropriate for public
dissemination such as:
a. Photographs taken in the course of your employment with the Sheriffs Office including
traffic collisions, crime scenes, contraband, persons in custody, witnesses, victims,
vehicles, equipment or the interior of any Santa Clara County Sheriff's Office Facility.
b. Crime or Incident Reports including any form of official correspondence, official
memorandum and/or policies to or from the Department or County,
c. Audio files, video files, training videos or transcription of any official, non-public
statement or interview.
No Sheriff's Office member shall knowingly post, or cause to be posted, or disseminate
photographs, video images, audio files, or text documents depicting the Sheriff's Office or
County property,